MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Jan 10, 2024
Paula extremely helpful
Paula extremely helpful, professional and friendly. Thank you.
Response from MobileHelpJan 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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Cochran A.
Jan 10, 2024
Set up is awful
Set up is awful. Questions on hair color weight height and many others are just not nessary The man I had was rude when I tried to ask question. I was ready to cancel my order
Response from MobileHelpJan 10, 2024
We received your review and we apologize as this is not an experience we want any of our customers to have. The information gathered for your emergency profile is not a requirement for service, however it can be of help to emergency responders. One of our Technical Support representatives will attempt to contact you for any further assistance with your account. Please do not hesitate to contact us at 877-827-6207 with any questions. Thank you for being a valued part of the MobileHelp family.
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Judith
Jan 10, 2024
Friendly
Friendly. Answered my questions when Ininterrupted him.
Response from MobileHelpJan 10, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Vince H.
Jan 10, 2024
All was explained well by friendly
All was explained really well by friendly, helpful and knowledgeable rep. I would gladly give 5 stars, sales rep is that good, but I can’t, cause no one is perfect.
Response from MobileHelpJan 10, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Zeke H.
Jan 10, 2024
One problem and big for me
All works as promised and well covered. Unfortunateli, I had erroneously thought that it would work when I was shopping, at church, at a restaurant etc but I discovered that it must be within range of the main unit, e.g 1600 feet. Very disappointing
Response from MobileHelpJan 10, 2024
Thank you for your review of our service! We are happy to have you as part of the MobileHelp family and we do offer system that provide coverage both at home and on-the-go. Please do not hesitate to contact our Technical Support team for assistance upgrading your system. You can reach us at your earliest convenience by dialing 877-827-6207.
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Evelyn R.
Jan 10, 2024
The technician
The technician was a big help. He answered all my questions and seemed to know what he was talking about
Response from MobileHelpJan 10, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
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Vicky J.
Jan 9, 2024
had just ordered
had just ordered, but had a very nice and knowledgeable sale person Nathan
Response from MobileHelpJan 10, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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customer
Jan 9, 2024
Representative patient and thorough.
Representative patient and thorough.
Response from MobileHelpJan 10, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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