MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Teresa L.
Stewart is who we talked to he was very knowledgeable. He helped us to find what was best for me since I am unable to speak. My husband did the talking but Mr. Stewart was sure to make me apart of the conversation. People like him make your company shine.
Response from MobileHelpJan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Laurie S.
I was worried this was going to be an ordeal with trying to get a personal alert system set up for my aging grandma. I couldn’t have been more wrong. Patrick was extremely polite, knowledgable and fast. I was very impressed with the ease of it all.
Response from MobileHelpJan 24, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
customeElbert F.
My enrollment was seemless and easy. I had a question about the equipment and asked it by email. The next day I received a call from the technical department with the answer to my question. He also helped me conduct a test to insure that everything was working properly. I am very happy with Mobile Care.
Response from MobileHelpJan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Susan B E.
Nathan was very patient and explained everything I needed to know. The service is excellent and the price is reasonable.
Response from MobileHelpJan 24, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
JB was professional and helpful.
Response from MobileHelpJan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Charles
Easy to deal with
Response from MobileHelpJan 24, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mary
As a first-timer I really only knew that I wanted senior care but needed information on specifics. Your staff person (a male) was patient. listened to my questions, made cogent suggestions and recognized my personal concerns and requirements.
Response from MobileHelpJan 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Elizabeth C.
I had to call customer support today. I was unable to sign in to my account. The person with whom I talked was very helpful and friendly. However, when I look at my credit card transactions, I see a charge of $1.00 from MobileHelp. I did not approve this charge.
Response from MobileHelpJan 24, 2024
We received your review, and we are happy to hear that you were able to connect with our Customer Care team for assistance with your account. A representative will also be happy to look into any billing charges you received. You can reach us directly at 877-827-6207. Thank you for being a valued part of the MobileHelp family.