Stuart Siegell Linda P.
Mostly very positive with personnel…
Mostly very positive with personnel manning the phones very supportive. Insufficient information about when to charge the battery. Soon after the unit is turned on it turns red meaning the battery should be recharged. There is no written information on how long the charge should last. (eg with a cell phone the charge remaining is shown).
Response from MobileHelpApr 5, 2024
Thank you for your review of our service! Your feedback is important to us. Please do not hesitate to contact our Technical Support team for any assistance needed with the equipment. Representatives are always happy to help and can be reach directly at 877-827-6207. Thank you for being a valued part of the MobileHelp family.