Jamie
Product far from micro and not useful for people with memory problems
The company rep really pushed us to buy this, without having time to review other products. It was marketed as a micro necklace, but it is several inches wide and high, bulky and has to be worn outside the clothing. This is not for someone who wants to be discreet. It also has to be charged each night, so if the wearer gets up in the middle of the night to use the bathroom, they have to think to take it out of the charging cradle or go without. For people with memory problems, this does not work. Staff were helpful in returning this free of charge.
Response from MobileHelpApr 15, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs, but please let us know if there is anything we could have done differently to earn a higher score. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.



