MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
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I am pleased with everything MobileHelp has provided for my protection. I recently fell three times and didn’t have the strength to get up. My wife wanted me to get protection for falls.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Very friendly associate.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
charles P.
We were unable to get the device to function properly. It failed three quarters of the test runs in one way or another: the test drop did not signal a fall, pressing the help button got a home phone call instead of an operator on the device, mom could not hear operator or give versa, etc.
Response from MobileHelpApr 24, 2024
Hi Charles. We have received your review and we are sorry to hear that our cellular systems have been unable to connect for coverage at your address. We see that you have already spoken with our Technical Support team for a replacement unit. At MobileHelp, your safety is our number one priority, and we do offer a landline-based system for in-home coverage. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.
Nancy
The rep was very good, friendly and explained my options clearly.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
The customer service was excellent. I worked with Nathan and he listened to what I was looking for and suggested what he thought would fit my needs the best. He took his time explaining everything and answered all of my questions. Very pleasant experience.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Marylyn T.
Claire was very knowledgeable and easy to work with. She patiently answered all my questions.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Customer
Tom was very helpful and knowledgeable. He covered all the options in an easy to understand way and answered all my questions. We are looking of mind the system provides.
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Norman B.
Nathan provided professional and courteous advice. He promptly provided an email quote on Saturday and a follow up call on Monday as he and I agreed during our Saturday call. He is extremely knowledgeable of the system which made my decision to purchase the MobileHelp system. Highly recommend anyone considering purchasing a system to contact MobileHelp (& ask for Nathan).
Response from MobileHelpApr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!