customer
Emergency line just rings and rings with no pick-up
You never pick up the phone when I was doing the test. No one answers. It rings and rings and rings. By the time you pick up, I'd be unconscious. Cancelling after doing the test twice to replicate the bad service.
Response from MobileHelpMay 21, 2024
We received your review, and we are sorry to hear about this incident. We hope you were still able to get the help needed at that time, and we apologize for any issues with the equipment. We would like to have our Technical Support team give you a call for further assistance. What would be the best number for us to reach you on? We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family