MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
customer
Everyone that I have interacted with has been professional, helpful, nice, and easy to deal with. What I was calling about was taken care of quickly. The equipment is easy to use and the fall button is not bulky. I highly recommend Mobile Help.
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Wesley H.
Ive tried multiple companies but was unable to get a connection with the base when I got their system at my mom's. MobileHelp's base worked perfectly
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ca C.
Website not mobile friendly. No way to click on ‘order summary’ from mobile. Coupon code entered, page said ‘applied! See next page for totals’ then didn’t show amount of discount. Upon completed transaction no discount was applied. Website order process felt very amateurish and maybe scammy. We will see.
Response from MobileHelpMay 27, 2024
We received your review and we apologize for any inconvenience you experienced at the time of the order. This is not an experience we want any of our customers to have. At MobileHelp we pride ourselves in providing the best customer service and peace of mind. We want to help resolve any concerns with your order. Please do not hesitate to contact us directly at 877-827-6207. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.
customer
So far it’s what I was told. Came in a timely manner.
Response from MobileHelpMay 28, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
Kathleen G.
The person on the phone
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ronald H.
Person that called did an excellent job explaining everything and repeating when i had questions. I consider it a very positive experience.
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Nicholas L.
The sales representative, Albert, was very helpful, efficient and respectful.
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Tammy Mary is C.
I didn't have a single problem with unit or service reps. It was quite pleasant. And the best part, my mother loves it. That means the world to me. Very pleased.
Response from MobileHelpMay 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.