MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Joanne
Jul 17, 2024
Thank you for your service
Ordering the MobileHelp devise was easy and the agent pleasant.
Response from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jul 17, 2024
Customer service was outstanding
Customer service was outstanding
Response from MobileHelpJul 17, 2024
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Patty T.
Jul 17, 2024
I called for information
I called for information because my elderly mom had a fall. Hopefully it was a one time thing, but it scared us. I spoke with a sales representative who was very nice. After I made it clear that I wanted mom in on this. He asked permission to call us the next day, which I appreciated. He called when he said he would, and we purchased the service.
Response from MobileHelpJul 17, 2024
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customer
Jul 17, 2024
Easy to set up
Easy to set up. Clear instructions. Reasonable price.
Response from MobileHelpJul 17, 2024
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John L.
Jul 16, 2024
David was excellent
David was patient with this octogenarian, explaining everything in detail, and providing a follow-up phone number directly to him. Couldn't have asked for better.
Response from MobileHelpJul 17, 2024
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Jane W.
Jul 16, 2024
michael covered all bases with complete…
michael covered all bases with complete professionlism and kindness. good to have him a part of your company
Response from MobileHelpJul 17, 2024
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customer
Jul 16, 2024
Bad customer service reps not all but…
Bad customer service reps not all but some.
Response from MobileHelpJul 16, 2024
We received your review and we apologize for any inconvenience you have experienced with our Customer Service team. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our records indicate that our management team has attempted to contact you for help resolving any issues. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon, and thank you for being the most valued part of our MobileHelp family.
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Eileen D.
Jul 16, 2024
All went well
All went well. I’m getting used to it.
Response from MobileHelpJul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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