Donna
I am confused about the button
I am confused about the button, I was told he could wear it around his neck with having a pacemaker, but there is a paper stuck to the button that stated to contact his doctor before wearing it, doctor stated it had to be 6in away from pacemaker
Response from MobileHelpJul 23, 2024
We have received your review; we certainly apologize for any inconvenience this has caused you. We are also glad to see that you have already spoken with our Technical Support team for best on information regarding the Fall Detection Pendant and ways to wear the pendant. Note that the pendant will not cause any issues with a pacemaker but you should always adhere to your doctors orders. Please let us know if you have any additional questions or concerns we can assist with, or if there is anything we can do to earn a higher score. You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.