MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer Jean G.
Jul 23, 2024
Everything was so easy to accomplish.
Everything was so easy to accomplish.
Response from MobileHelpJul 26, 2024
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customer
Jul 23, 2024
My review
Customer service was helpful setting up account.
Response from MobileHelpJul 26, 2024
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William L.
Jul 23, 2024
Noel did a great job.
Noel did a great job. Very knowledgeable and low pressure.
Response from MobileHelpJul 26, 2024
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Kathleen K.
Jul 23, 2024
The customer service representative…
The customer service representative was very helpful and polite, helping me to understand the product and how I would use it.
Response from MobileHelpJul 26, 2024
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topflakids21
Jul 23, 2024
Terrible products
Terrible products, don't work, not worth what you pay!! You call them with a problem, they never return calls, they act like they are shocked something went wrong, then they just say ok we can cancel your service!! This company is in Boca Raton Florida.. Just want to get all they can from people and live the high life with no consequences!! These are elderly people they are dealing with.. Choose another company!!
Response from MobileHelpJul 26, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. We see that this would be your first time with our products. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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Denise K.
Jul 23, 2024
Excellent customer service from Mark.
Excellent customer service from Mark.
Response from MobileHelpJul 26, 2024
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Margaret G.
Jul 23, 2024
Matthew was excellent at answering…
Matthew was excellent at answering questions. Was available when I had a questions. The docusign was difficult but I finally figured it out. I look forward to using MobileHelp!!
Response from MobileHelpJul 26, 2024
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Arrenia T.
Jul 22, 2024
Kaden was very patient and explained…
Kaden was very patient and explained the services. If i had questions he was happy to answer. I called back and requested him and he got right to me. His calming nature was very reassuring to me. He did not pressure me in anyway allowing me time to think and decide what was best for my family.
Response from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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