Men's Luxury OutletReviews of mlo.shoes

I've seen these shoes all over Facebook and thought they looked really cool, seen some positive reviews up there and decided to support a start up business, cause we all start somewhere. BIG MISTAKE!!! First closely read ALL their policies, they have a 5 day return policy, ABSOLUTELY NO REFUNDS EVEN IF IT'S THEIR FAULT, you pay for all return shipping my cost was $17 extra dollars, they're based out of China and once you place an order it can't be changed. Second, I waited over 2 weeks for 3 pair for $189.60 and 1pair was just the totally wrong size. I contacted them the same day I received the shoes and was emailed an address and told I had to pay for the return of a shoe that was the wrong size. So now I'm out of over $200 because of these scammers. For $80 a pair I should have been able to alter my order, I should have most definitely gotten the correct shoe sizes. Spend your money somewhere you can get better shoes, which pays for excellent customer care and not just service.

I like their styles of shoes and they have a great team. The only thing I see that need a lil help is tracking information, other than that they have a great business and response team (A+)

Still waiting on shoes from August 18th and quite frankly this is the longest Ive waited for any product Ive ordered will update if and when I receive shoes. Update shoes are well as expected and will be getting more shortly. Thank you

Very poor design just received today. Not worth the money at all. Tried them on and bottom is very slick makes noise as if wet with every step. So , I tried outside and same issue as if bottom isn't completely attach. Tried contacting with no respond. Such a waste of waiting weeks to be disappointed.

Just wanted yo say i love the shoes. Delivery was little slow but I can't complain since we are in the midst of a pandemic. I sent an email about the slight shipment delay and received a response the next day. Needless to say I was pleased with the quick response. A few days later the shoes were at my door. I will definitely purchase more shoes and recommend anyone else to do the same!

I ordered two pairs of shoes. I received them in the amount of time they said I would. Unfortunately, one pair came in the wrong color. I contacted customer service and they quickly shipped out the correct color. Things may not have been perfect but I’m impressed with how quickly they rectified the mistake. I really like my shoes. They’re light weight and comfortable.

Please avoid this company they are a scam Awful shoes and awful service honesty seems like a scam I received my shoes a few days ago open them up and they are broken I have emailed them three times and even Facebook message them with no response far from luxury shoes AlI I can say is you would find better quality and cheap shoes anywhere else avoid this company

I'm a little worried after reading all these reviews as I've placed an order a couple of days ago. Can just seeing people have the same issues with how they are packaged and badly stitched etc and yet they are still going out in bags and are going out to people without having the quality check done. What will MLO do if I am sent bad quality shoes?