Men's Luxury OutletReviews of mlo.shoes

Teribble company, placed an order for shoes months ago and still never received. This company is a scam.

Placed an order in Nov of 22’. Was told in January of 23’ to be patient. They won’t refund my money because I haven’t received the shoes yet. This is a scam company who you can’t contact by phone. They have stopped returning emails and now emails bounce back. Stay away.

I ordered a pair of shoes from MLO in October 2022. Upon follow-up (14 times; 1 whole year), they kept saying to be patient and they were still committing to the order. After about the 10th response, it was apparent that there was no one to assist me and the end! When I asked to provide a phone number and a supervisors name, they said, no. It doesn't even appear there is a home office and their shoe selection went from 20 down to 1 shoe (NRGs). This appears to be a store front with no merchandise - stay away!

Just like many below, I purchased a pair of shoes on September 1st - only because I had gotten a pair as a gift 1 year prior. I reached out almost every week in September after 2 weeks of no shipping information. 2 months later and I still don't have the shoes, nor can get anyone to give me any sort of helpful information. I have also been told I can't get a refund because the order is in "process". If you haven't received your order yet, dispute the charge with you Credit Card company. That's what I am doing.

I placed an order over a year ago I get the same run around as stated in the previous reviews. I have submitted a request for an investigation into this company. I have repeatedly asked for a refund. I get told I cannot request a refund until I receive the shoes. I have received multiple excuses as to why they cannot refund my money. Based on other reviews their conduct is very suspicious and should be looked into by the authorities.

I had placed an order for shoes in November 2022. It has been almost an entire year and I have not received them. Over the course of the year, I have reached out to customer service 3+ times in attempts to rectify the situation by providing a refund or shipping me an alternative paid - which was met with continuous generic responses informing me to “allow more time” or “the shoes are lost and that once it is marked as such in the system, a new pair is sent out”. The policy states a shoe is considered lost after 90 days yet here we are almost an exact year later. I am super disappointed in the integrity of the company, poor ethics, and it’s obvious the company is not equipped to successfully run a business. It’s unfortunate that people intentionally run scam businesses and suffer zero consequence.

I ordered a pair of shoes on March 27 of this year. It's November 8th I have not received the shoes yet, neither have I been able to speak with anyone from MLO about my order. I have already contacted the attorney general for the state that MLO is operating out of.

I have been waiting since March for some shoes. They are a scam. I would not order from them. They will take your money and not send your shoes.