Men's Luxury OutletReviews of mlo.shoes

Ordered shoes in May 2023, it's end of Jan 2024, and still no shoes. Emailed regularly in 2023, they said they were in pre-production when I ordered but they would be coming. Now the email address is bouncing back!

I order a pair of shoes back in Jan 3. 2023 and as of today still haven’t received my shoes. I emailed them a few time and was told that I have order a pre-sale shoes and it will be coming. Since I did a pre sale I can’t get my refund. This company is BS. I want my money back

I have had the worst experience ever. Now it’s seem like the email for the support team doesn’t work anymore. I never got my order and they insisted i have to wait until the support team advise them on the next steps. You will not believe it was last year Black Friday sale. I made 2 orders and the only thing that did come was the sweater and it was a whole completely different sweater. You can’t make this up. They asked for a photo of it and I sent it and then they went on to say that was a final sale nothing they can do about it. Not even a refund. I still have it and it’s nothing like what I ordered. Crazyyyy we got scammed

Worst experience I've ever had and it is a shame because I supported MLO since it first started. I ordered a pair of shoes November 2022 along with several apparel items. I NEVER got the shoes - DNA T211. I emailed them immediately after seeing the status said my items were received. What I noticed was the clothing items had a date, but the shoes were still pending/being shipped. I sent several emails and after 88 days, I asked for a refund. The wouldn't give me a refund and promised the shoes would still be shipped as they were stuck in customs. The last time I heard from them was March 2023. Reading other reviews, it seems like late 2022, around November is where all the issues started for consumers. Additionally, it appears no shoes were received in 2023. What are consumers supposed to do about the money they spent, but NO products were received???

Worst experience I've ever had. I ordered a pair of shoes November 2022 and never got them. Went back n forth for months. They wouldn't give me a refund and the shoes would still come. Last time I heard from them was September 2023. So what am I supposed to do now???

I have the same problem with everyone. I ordered 3 pairs of shoes Sept 2023, hoping by Christmas I’ll have it to gift it to myself and two others but up until now New year (2024) no updates, nothing. Just like that we were robbed!

Ordered shoes on December 24, 2022, reached out in March and May and they said they were still coming. Here it is January 2024 and no shoes. The company refused multiple times to refund my money. I’m so angry. Ridiculous.

I ordered a pair of shoes in May 2023, and I still haven't received them or a refund. Customer service even stopped responding. I feel that Mlo takes advantage and should be held accountable.