Ben B.
Legitimately the worst customer…
Legitimately the worst customer experience I've ever seen. Good luck getting a hold of anyone.
Mitchell & Ness Nostalgia Co., is an American sports clothing company located in Philadelphia, Pennsylvania.
Mitchell & Ness Nostalgia Co. (mitchellandness.com) has 141 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clothing & Underwear · Spring City, Pennsylvania
Excellent

Clothing & Underwear · PHILADELPHIA, Pennsylvania
Excellent

Clothing & Underwear · Newport, Pennsylvania
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Clothing & Underwear · Chambersburg, Pennsylvania
Excellent
141 approved reviews, newest moderated first
Ben B.
Legitimately the worst customer experience I've ever seen. Good luck getting a hold of anyone.
joe C.
Do not pay extra for shipping. It will not get here on time. I pay $25 extra for shipping to get here in two days it’s gonna take a week
Carol
Do NOT order from them online! They don’t respond to emails and there is no phone number on the site, so if there is any problem with your order it will probably never be resolved… 🥴
Jason W.
Would give them zero stars if that was an option. If you get the wrong product, good luck returning it. Reached out over 30 times before I received a response….4 weeks later. STAY AWAY from this company
Adam B.
Their product quality is top draw. But the huge letdown of the company and when I say let down. It bring it from 5 stars down to 2 because their communication is horrendous. They do not offer any customer support. They ignore emails and you can’t ring or webchat them. No way of actually speaking to them. I do believe if they sorted this they would have many many more sales worldwide. Even just general enquiries about a sale they ignore.
McNugget
Crazy that there are so many bad reviews when I’ve ordered from them at least 10+ times and it has always come thru in a timely manner. No jersey’s can compare to their authentics!
EC
Avoid!!! Just horrible! Placed and order back on 1/13/24 and was allowed to purchase. One week later I emailed customer service and never hear back. Blast email from M&N saying low stock of Ewing Jerseys (40 left) on 1/18 and then another one saying 5 left on 1/23…so I thought it was in the clear. Got an email yesterday 2/6 telling me it was all sold out! Just horrible! Don’t waste your time and buy from someplace else directly.
Darius
Buy from anywhere else!!!but this stupid place. They are so unorganized and do not know what they are doing. I purchased a jersey three times and they refunded me back all three times saying the inventory wasn’t there but let me add it to my cart. They do not answer emails and will not let you return anything even though their return policy says 30 days