Mitchell & Ness Nostalgia Co.Reviews of mitchellandness.com

never order from this company. thieves

I sent a jersey back because I accidentally ordered 2. The company in Irvine, CA. received the jersey but no refund. Irvine is also Mitchell and Ness return warehouse. It's been over a week still no refund, or customer service contact on there end. No customer service number only email. Which they still don't respond.

Mitchell and ness has the absolute worse customer service. I ordered a hoodie over 6 weeks ago and to date havent received. I have sent 3 emails for a status and to date no reply. Needless to say i will not be ordering ever again from them. Bad business practices.

Echoing previous reviews that their customer service is ABYSMAL. I was sent the incorrect item, the item I wanted is no longer in stock, and I'm trying to get them to send me a pre-paid return label since it was not my fault I have to return the item. It's been almost a month and the issue, which is as straightforward as can be, is not even close to resolved. AVOID AVOID AVOID

If I could give this company and -10 I would. I ordered something way before Christmas AND paid for two day shipping. The package that I ordered was never shipped out according to Jerry and I was so to expect a refund in 4-7 business days. It’s been a month. The customer service for this company is none existent and very much TRASH!!!! I will never order from this company again. I will never spend hard earned money with them. I advise you to NOT SPEND MONEY here, a company with quick response and professionalism is more deserving than this company. You guys charge so much only to stop communicating when you get the money. 0000000 across the board..

Ordered a jersey online. Came in with 110$ customs fee on top of the 25$ they charged me at checkout. That makes shipping more expensive than the jersey?? That makes no sense. Now to get a refund is a complete joke. Can’t speak to a human if my life depended on it. Sending emails back and forth is a joke, well actually only 1 way as they have yet to answer to any of my complaints. Worst online experience ever. Will never order through that company again👎👎👎

ZERO customer support provided. I've been requesting a return authorization for a $250 purchase for over a month ... they will not take phone calls and emails to CC go unanswered beyond an "auto response" stating "we are experiencing heavy email volume - delays will occur." DO NOT BUY DIRECT from this brand - terrible.

Ordered an item December 20th and still have yet to receive shipping confirmation or tracking. Automated responses is all you get when trying to contact them stay far away !!!! Do not waste your money or time !