Mitchell & Ness Nostalgia Co., is an American sports clothing company located in Philadelphia, Pennsylvania.
Mitchell & Ness Nostalgia Co. (mitchellandness.com) has 141 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clothing & Underwear · Spring City, Pennsylvania
Excellent
Clothing & Underwear · PHILADELPHIA, Pennsylvania
Excellent
Clothing & Underwear · Newport, Pennsylvania
Excellent
Clothing & Underwear · Chambersburg, Pennsylvania
Excellent
141 approved reviews, newest moderated first
Phil C.
This is sad, because their products are great, but the Mitchell and Ness organization is horrible. I recently purchased a Christmas gift which did not fit, and found that their customer service is an unresponsive black hole. I am now a month past the purchase date, with a gift that will go unused, and unreturnable. DO NOT PURCHASE FROM MITCHELL AND NESS ONLINE.
Leanna B.
Ordered my husbands Christmas gift Dec. 8, paid almost $200 and got 2-day shipping. No word for a week, so I contacted customer support. No response. Now it’s Dec. 26, Christmas has come and gone, and STILL no reply from customer support. No updates on the order. Not expecting it to ever come at this point and not even sure if I’ll ever get a refund. ABSOLUTELY HORRIBLE.
Mark S.
Very slow company as far as shipping, response time, and do not have to return something as they go ghost for a very long time. Still waiting on my refund some 2 weeks later. Never again!
Taylor C.
Awful experience. My sweet dad always gets me something special for christmas and they told him five days before christmas they had to cancel his order because the jacket he bought was out of stock when he ordered it. Shame on this company for allowing purchases to be made on items they can’t even provide. Do not shop here, if anything get your items at local stores or eBay.
Michael B.
DO NOT ORDER. They charged me $82 for a cheap sweatshirt that had an iron on decal. Wont pay return postage and wont refund the shipping i paid to have this piece of crap mailed to me. Worst customer service ever.
Derek B.
Do not order from this company. No phone service, only email. I've tried contacting them for 3 weeks. I'm out on $500+ on jerseys that do not fit, and i cannot return them because they will not contact me back after 4 emails. They just ignore you! Horrible company. I will never buy another item from them. They used to be great to work with, but not anymore! They do not care about the customer!
Heidi P.
Order 4 weeks before Christmas and still haven't received item
Rota D.
Run by a bunch of amateur. They don't disclose the charges for shipping in Canada. They don't even put your phone number on the paper work for ups. So ups automatically charge full brokerage services fees because they can't reach you. They did ship the whole order so I had to pay twice the brokerage services. 5 days after I sent an email, no response.