Mission RepairReviews of missionrepair.com

I dropped my Samsung Galaxy 4 on the ground without its protective case and shattered the screen. Screen was a spiderweb of shattered glass and the image was flickering black pixels. Mission Repair was able to fix the glass and the display is now as beautiful as the day I bought the phone. When I ordered the repair through their website, I made an error and paid for a white screen even though it was a black phone. They even caught this error and called me to confirm that I really wanted them to make that change (which of course I did not). They constantly update the status screen on their website as to the progress of the repair. The customer service department is friendly, professional, and very helpful. Overall a very positive experience. Only minor downside was the part they needed to repair my phone was backordered when they received my phone so took a few weeks to complete the repair, but being in retail myself I understand that sometimes backorders from suppliers are something we cannot control. Great job! My phone looks and functions awesomely!

They fixed my ipod Nano 2nd gen very quickly, then promptly returned it to me. Upon receiving it I could clearly see they went to great lengths to ensure its safe travel. I removed it from the packaging, to see it had been placed in a sealed pocket of bubble wrap, once I removed it from that it had been tightly wrapped not once, twice, but three times in even more bubble wrap, that ipod wasn't going anywhere during shipping thanks to all that bubble wrap. 10/10 Would do business here again.

They replaced my charging port quickly and expertly.

I called and received help with all my questions. Very polite and professional. The web site was easy to follow and the customer service told me to call if I needed more help.

The repair took a little longer than expected. Overall, the actual repair was good. There are a few flaws that I would like to see disappear, but I can't send in my phone again. I've been without it for two weeks already, so I'll just live with it. I probably would use them again if there is not a local repair shop that could perform the repair.

A phone charger port repaired about six months ago and something happened and it quit working. Mission repair did not even ask to be paid. We thought we would have to pay again But they just took care of it. Great company

I had ordered a product by email and my credit card details have been supplied in full on the order form . However after waiting for nearly two weeks without any signs of the package being received , I sent an email using the company's contact us form . Much to my surprise and disappointment, I discovered that at your end ; your employee was waiting for me to send them the 3 digit security code while i was waiting for my order ; stating that he has to verify the credit card and was waiting for the code . Had I not written the email or made the inquiry ; would the company representative contacted me ? I just wonder and what would happen to my order ? The company and its rep should take the initiative to contact me to ask me for the code - isnt that what would be normally done ; at least by other companies ? Finally I could not locate my order as being on record when i log into my account .! How is that ?

When our puggle stole the rubbery green cover from my wife's iPad mini, she cracked the glass by accident. Mission Repair was recommended by a local tech repair shop because they don't do screen repair anymore. We had a wonderful experience with them. Staff is helpful if you call with questions and the site makes it very easy to track your order's progress. Our iPad mini came back in fine shape and all is well. Hopefully we'll never need Mission Repair again, but if we do then we know that we'll get the best help possible.