Mission RepairReviews of missionrepair.com

Even though they were unable to repair my tablet they had great service. Everything was done in a timely manner and I was always informed. They attempted to fix it but could not get it to work. So even after working on it they said they would give me a full refund. I was extremely surprised by that and very happy. Well it has now been 7 weeks and still no refund..... My first email about it was answered but my second one was not. I just sent another email and I will just have to wait and see if they continue to disappoint.

I paid for over night shipping so that I could have it back right away but it still took over a week. Also they never called me at all or emailed me. I had to call them just to even find out if they got it. I guess the work is good but terrible customer service.

Unable to fix my kindle fire problem and I had to make several calls to get refund that was promised. From placing this review I was finally contacted from someone with refund details which is much appreciated. People here seem really good and friendly but I didn't love the way the refund was treated initially. I may try them again yet though for a samsung galaxy 5 issue - nervous because a kindle fix is one thing and your cell phone is on a whole other level. Still deciding.