MinebrickReviews of minebrick.com

I placed a pre-order for the Christmas Porsche over two weeks ago (31st Nov), and I still haven’t received any shipping confirmation or tracking information (it’s now 15 Dec and was told it will ship mid December). I understand pre-orders can take time, but there’s been very little communication, and I don’t know when or if my order will arrive in time for Christmas. I hope Mini Bricks can clarify the status of orders like this and improve communication, as it’s been disappointing to wait without updates.

Excellent customer service. They were very attentive and sent renderings for the final design super fast.

clear and prompt communication

Cherry has been quick and very helpful, in answering my queries about the process, and has made me feel invested in this gift for my grand-daughter. I am getting quite excited, myself! Thanks for the support!

Cherry, was very helpful through every step of the way and made my experience so easy. Her and her team are awesome

Excellent customer service! I made several mistakes with my order, and the team was incredibly supportive and caring in helping me rectify them.

Amy provided amazing customer service and support. She answered all my questions, provided helpful and thourough information in a timely manner. Uploading and cropping the pictures was easy and even though I had a large order, it did not take me long to upload and submit them.

Customer service was excellent! They made sure I got what I needed. This was my second order with them. Will order again.