Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 825,000 at-home ketamine therapy sessions per year in 37 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community. Visit our website Contact us
Mindbloom (mindbloom.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
mindbloom.com
Website
mindbloom.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I love talking to Katrin. She is knowledgeable, fun, professional, caring, cute, and gives great advice. Sabrina has very little care and is a little rude, unfortunately. Almost done, do won't need to talk to her again anyways. Positively, I am finally sleeping better again, and out of my same negative obsessive ruminations. Still have whiplash and post concussive symptoms, but feeling much better. I have reduced my antidepressant pill! 🙏 🤲 thanks so much again, as I will do this series every other yr. Transforming for the better, and very interested how I can solidify this mindset and not revert to old ways!
ER
Eric
Impressive
Surprisingly, instructive and therapeutic. Class organization.
DA
Dalina
Canned and controlling
Editing my response after the disappointing response I got to my original review. While I think the treatment itself is helpful, the program leaves much to be desired. It feels like Mindbloom has justified an entire platform by creating very basic, overly programmed content that clients are forced to engage with to proceed. This approach feels rigid and canned, making it unsuitable for anyone with different learning styles or a busy schedule, or those working with their own therapist. In my opinion, the program lacks the personalization it claims to offer unless you're willing to pay for more sessions—something I clearly stated was unnecessary in my case.
Mindbloom's response to my review only reinforced my concerns. Instead of addressing the core issue I raised, they pivoted to upselling features like additional sessions and customization options, which, again, I did not find necessary or helpful. They also always bring up data privacy concerns to every negative review, which literally no one ever mentions or has ANYTHING to do with the reviews, which always comes across creepy and dishonest, like a deflection rather than a genuine acknowledgment of feedback.
The reply came across as an attempt to control the narrative rather than listening to a client's honest critique. A request for a review should invite transparency, not a defensive explanation that undermines the client's experience. This has eroded my trust in the company and proven my initial point about the program's lack of flexibility and personalization.
Bad form, Mindbloom.
Response from MindbloomNov 27, 2024
Hi Dorit,
Thank you for your thoughtful feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.
At Mindbloom, we understand that every client has unique needs and preferences. Some clients seek more structured guidance and support, while others prefer a more independent approach. That’s why our program is designed with flexibility in mind.
For example, clients can choose to purchase additional guide sessions for extra support or select from 11 available pathways to focus on the areas most relevant to them. These pathways offer varying levels of structured guidance, empowering clients to tailor their experience to their individual goals.
If clients have a therapist and are wondering how they can work in harmony with our guides and clinicians, we’re happy to help. Our program can be tailored to complement their existing therapy, and they can always work with their clinician or guide to discuss their situation. They can help evaluate their experience and adjust the approach to ensure they're receiving the best possible support.
Our team is available 24/7 to answer any questions and address your concerns. We look forward to hearing from you!
Wishing you the best,
The Mindbloom Team
MH
Mark H.
Great support staff
Great support staff, the clinician, and the guild have been very supportive. I am halfway through the meds, and I think they are working.
BT
Brian T.
I’ve completed my third therapy session…
I’ve completed my third therapy session and I’m starting to feel my intentions take hold. My self criticism has decreased significantly- turning down that negative internal monologue.
SH
Shawn
Post Third Session Review
I’ve completed three sessions with Mindbloom. Previously I tried intravenous ketamine which I found lacked follow up and integration. It was also in an office setting. Home sessions are more relaxing for me while also having excellent Mindbloom support which includes both intention setting and integration. The medical and coaching people I’ve met with over Zoom are professional and friendly.
GW
George W.
1200 mg ketamine, still not great
Even at 1200 mg (the max dosage) ketamine proved to have a very mild psychoactive effect. The dissolvable tablets taste horrible which brings to light why you would want a medication to fight vomiting as well. What really aggravates me about Mindbloom is that they give you the impression that your sessions will be guided by a specialist. My guide specialist talked with me for a few minutes before my first session and then again after the session, not exactly what I would consider guiding. My second session was done without that much interaction, so even less guidance. You can pay extra for more time with your guide if they can find time for you though, so there's that on top of the $400 per session cost. Overall I'm underwhelmed about this service, the only factor that makes it attractive is the fact that you can have the tablets delivered to you to use at home.
Response from MindbloomNov 27, 2024
Hi George,
Thank you for your feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.
Mindbloom provides a comprehensive care team of clinicians, guides, and support. Our initial program includes: 2 consultations with a clinician, 3 guide coaching sessions (plus unlimited messaging), a Bloombox at-home care kit, unlimited group integration circles, an active and supportive online community, access to the Mindbloom app with a comprehensive library of content designed by experts to support treatment, and 6 ketamine treatment sessions.
Some clients desire more support and others prefer less. So our program is designed with flexibility. For example, clients can choose to purchase additional guide sessions and have the opportunity to choose program content that provides more or less structured guidance.
Ketamine therapy can be a unique journey, with some clients feeling profound changes after a single session, while others notice more gradual, cumulative effects. For many, it’s part of an ongoing path toward personal growth, where sessions work alongside goals and integration practices that help deepen and extend the benefits.
If clients have questions or feel that adjustments to their experience may be helpful, they can always work with their clinician or guide to discuss their experience and dosage. They can help evaluate the client experience and adjust dosage or approach, ensuring clients are receiving the best possible support.
Our team will be reaching out to provide further support and ensure that any concerns are addressed directly and confidentially. As always, you can contact us anytime here: help-center.mindbloom.com/en/.
Wishing you the best,
The Mindbloom Team
ME
Marc E.
A supported experience
I have felt supported and watched over throughout the whole process.
The help to establish set & setting for each session as well as the excellent resources for integration are making this a very insightful process.