Mile AutoReviews of mileauto.com

TERRIBLE COMPANY. There's a reason they have a low rating on here. The staff there are unprofessional and slow. They are also disrespectful and rude

DON'T USE MILE AUTO!! I ignored all the terrible reviews here and used them anyways but they are a TERRIBLE company! They have poor customer service. Jeannie Rappold and the poor customer service would treat you like SCUM. I was extremely fortunate enough to gain more from them than I spent

The only reason I’m giving this company a 1 star is because they don’t have an option for -10 stars! Do not waste your hard earned money with this company! The customer service is horrible the agents that work for this company are rude! I got a quote from them and I paid my down payment and then the following month they charged my credit card 3 times the amount they quoted me! I have told them numerous of times to cancel my policy and they refuse to do it because they don’t want to refund you any money! So they charged my card again! Luckily my credit card is putting fraudulent charges on them and the credit card company already credited my money back. So do yourself a favor and stay clear of these scammers!

I saw the reviews but still went and got Mile Auto! Worse mistake... I paid all that money just for a couple of months and for it to get cancelled??? When my 1st policy had to be renewed it said I had to call bc payment didn't go through. I eventually did call them a couple of days after only to find out that I couldn't renew because they are no longer taking applicants??? What type of company refuses to take applicants? That makes no sense! The same thing happened to this other guy below my review. I am just glad it only lasted for a couple of months. I am just going to get liability w/ another company bc the car I have now is just for the moment. And I am going to call them again to let them know that they are the worst and should be ashamed of themselves for having such a business.

I had a very bad experience with Miles Auto. Do not chose this company. Please do not waste your time and money.

The app doesn't work. You submit a picture and then they don't log your miles and then they charge you 1000 miles by default! My bill was more than $100 more than it should have been. Don't sign up. The app is clunky.

Been calling for over a month trying to get a quote and they keep telling me the same bs (software down or not taking any new policies) like its been over a month how are you still in business.

The worst experience I had ever with an insurance provider!! Used them for 1 year. On renewal, the 3rd of august (today) they tried to draft my old debit card! (They draft every month on the 3rd) I 2 weeks earlier changed my bank account type and with it the debit card! Called today (the 3rd) to give them the new card and pay! They canceled my policy and refused to reinstate or write a new policy, leaving me uninsured! Jennifer their manager says she’s sorry but that’s their policy!!! What a policy?!! Stay away!