Mile AutoWith pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Mile Auto (mileauto.com) has 328 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Matthew H.
We have had Mile Auto since March 2024 on 3 cars. I like the price which is much less than USAA. We haven't had any claims, so I cannot comment on that. I called once to update my payment information and the call was picked up quickly and handled right away. The man who answered was very pleasant.
Sandi M.
I just wanted to let someone know how helpful and Patient your Customer Service Representative was with me. Her name is Heather. She was SO Attentive and Understanding to my needs. God Bless Her. I prayed before calling your number because I didn't know what else I could do. Then she answered my prayer. I wish there were more C/S Reps. Out There who actually cares about the Customer. THANK YOU SO MUCH!!!
Crystal J.
Heather went above and beyond to troubleshoot and resolve a compounding issue that had been stressing me out for weeks. I was having a hard time getting through to a live human being, but once I made my way to Heather, she took excellent care of me and did so with considerable grace and empathy. The way she handled my case absolutely showcased her genuine care for my concerns and experience. At a time when many customer support agents are being pressured to close out cases quickly, whether they were completely resolved or not, it meant a lot that she reached out after our call to follow up about the issue and resolution. Heather has a great attitude, a solid work ethic, and the kind of customer empathy that makes her an incredible asset to the MileAuto team. Someone please give this girl a raise!
Matt W.
Mile auto provides auto coverage at an affordable price! Luckily i was paired with Kimberly who made everything simple and easy to understand! I’ll definitely be joining the mile auto team, soon thanks to her assistance! Thanks again Kimberly!
JC J.
Heather is so nice each time I call. I am thinking about purchasing a car and she was very nice explaining me the coverage and also was able to explain the renewal. I am very happy with mile auto because I only drive local to work.
customer
I haven't had to file a claim as of yet and hope I never have to. I will say though that I was a little scared about coming over after reading some of the reviews but I saw worse reviews with Geico whom I was with and couldn't stand!! My experience with Mile Auto has been the mist pleasant experience I've ever had with a insurance company. Whether I reach out via phone or email I literally never have an issue.
Sandra J.
I had such stellar experience with Alexandra Waters from the Austin location. She was so patient, professional, and courteous. If customer service was in a diet then her picture would be next to it. Best customer service experience of the year thus far!!
Dakota
Heather was just outstanding! I’m not going to go full into detail but the previous lady that I had talked to in customer service was super rude and gave me attitude when I was asking questions about a refund of mine. Heather, was so patient, calm and understanding and she broke down what I was refunded for, why, and went into detail about my questions. Not only that, but she was so sweet and just made a weight lift off my shoulders. Heather if you’re reading this, thank you again for really helping me!!
