Mile AutoReviews of mileauto.com

Kimberly was terrific best service ever! Highly recommend to join this mile auto. She knows her job and is super helpful with contracts and paperwork online. Karen W

I had the pleasure of working with Kimberly at Mile Auto Insurance, and I can honestly say she exceeded my expectations. From the very beginning, Kimberly was professional, patient, and extremely knowledgeable about the auto insurance process. She took the time to explain everything clearly, making sure I understood my options and felt confident about my coverage. What really stood out to me was Kimberly’s attentiveness and genuine care. She listened carefully to my needs, found the best policy for my situation, and made the whole process quick and stress-free. She went above and beyond to answer all of my questions, and I never felt rushed or pressured. It’s rare these days to find someone who not only does their job well but also treats you with such kindness and respect. Kimberly is truly an asset to Mile Auto Insurance, and because of her, I feel secure knowing I’m in good hands. If you’re looking for outstanding customer service and someone who will really go the extra mile for you, I highly recommend asking for Kimberly!

Ms. IIse was so helpful and knowledgeable about my policy and answering questions. I really liked Ms. IIse attitude and energy. Great customer service.

As an accident free, middle aged, very low mileage driver (300 miles/mo) and an insurance industry veteran, I was seeking a lower cost alternative to the dominant auto insurers that blitz media channels encouraging you to bundle (I’ll pass State Farm). Mile Auto provides a cost effective, easy to use offering (you pay for the miles you drive)….keep up the good work.

I just wanted to take a moment to highlight the exceptional service I received from Heather K. at Mile Auto. From the moment we connected, Heather was incredibly kind, patient, and thorough. She allowed me to ask all the questions I had without rushing me, and when something was outside her scope, she immediately connected me with the right person to help. True to her word, she followed up with an email right away, which I really appreciated. In the short time I spoke with her, Heather left a lasting impression on me with her professionalism and genuine willingness to help. Thank you, Mile Auto, for having such amazing staff—especially Heather K.! Manny Davila - Summit Insurance Group

From my initial inquiry with Ivonne her professionalism, patience and kind demeanor immediately resolved the nervousness and skepticism that I was feeling due to a negative experiences with my previous insurance company. Ivonne was efficient and immediately followed up in writing as she indicated she would. Based on the clearly defined terms and the exceptional care received I decided to move forward. Upon calling to initiate the policy I was assisted by Griffin who offered the same extraordinary care and patience while I made sure I understood the terms. He simplified where I needed clarification and was incredibly generous with his time and explanation. It’s rare to receive such incredible service and to have received such remarkable care on two occasions speaks volumes of the quality of the individuals associated with Mile Auto. Seldom does it make my day to interact with “customer service” but this truly was a new level of care and it truly made a wonderful impression and I cannot commend Ivonne & Griffin enough for their efficiency, patience and pleasant demeanor.

I did my quote on line, but I had questions about my coverage needs. I called customer support and spoke with Max. He was able to answer all my questions and get me set up with a policy that will give me more coverage at half the price I was paying my current provider. Time will tell how this insurance is, but Max is an excellent customer service representative. Thanks Max!

I called today & the First Lady I talked to was very rude & refused to let me speak with anyone else. I called back & Ilse was very kind patient caring & ALL the wonderful things that someone in customer service should be. She went above & beyond!! If I could she would be the only one I would like to deal with from now on. Thank you Ilse you are wonderful at your job