Mile Auto Reviews | Read Customer Reviews of mileauto.com

Mile Auto Reviews | Read Customer Reviews of mileauto.com

Mile Auto reviews

Showing 218 reviews with 5 stars · Clear filters

Tateka P.
Dec 14, 2025
Helpful!
I forgot to update my bank information when I switched banks so payment didn't happen. I didn't find oit because I hadn't checked my emails due to working so much OT at work. Then my old bank called to tell me that they received the payment request. I called and the gentleman on the phone was amazing in helping me get my account straitened out.
Response from Mile AutoDec 15, 2025
Hi Tateka - thank you for your review on Trustpilot. We are so pleased that our customer care team was able to help get your account straightened out. We appreciate your feedback. Feel free to reach out at any time. Best wishes for a wonderful holiday season. -Mile Auto Customer Success
Report
Ken R.
Dec 13, 2025
Very satisfied
Very satisfied ! Izza does a very good job taking care of my needs. Ive only had this insurance for 4 months and I am happy with everything! Izza is a gem! She is quick and to the point. Very satisfied!
Response from Mile AutoDec 15, 2025
Hi Ken - thanks for your review on Trustpilot. Yes, Izza is indeed a gem; always responsive, efficient and kind. We are so glad she was able to help you with your policy. Thank you for being a part of the Mile Auto family, and feel free to reach out anytime we might be of assistance. Best wishes for a wonderful holiday season. -Mile Auto Customer Success
Report
Margie S.
Dec 5, 2025
Great customer service
Great customer service. Inexpensive and quality all in one
Response from Mile AutoDec 15, 2025
Hi Margie - thanks for your review on Trustpilot. We are grateful for your feedback, and truly appreciate your kind words. We work hard to provide high-quality insurance at a fair price. Wishing you and yours a wonderful holiday season. -Mile Auto Customer Success
Report
Lindsey D.
Dec 4, 2025
The claims process was easy to get…
The claims process was easy to get through.
Response from Mile AutoDec 15, 2025
Hi Lindsey - thank you for your review on Trustpilot. It is never fun to experience a claim, so we are pleased that our highly-trained claims team was able to make the process easy for you. Thank you for being an important part of the Mile Auto family. Warmest wishes for a pleasant holiday season. -Mile Auto Customer Success
Report
Jeshea P.
Nov 20, 2025
Ian helped me with this call regarding…
Ian helped me with this call regarding our last claim and was super sweet, helpful, and to the point. I would definitely want him to help me if I call back with any help or questions, if you can could you tell him I said thank you!
Response from Mile AutoNov 21, 2025
Hi Jeshea, Thank you for sharing this! We really appreciate your kind words and we’re so glad to hear that Ian made your experience smooth and supportive. It means a lot to know our team is making a positive difference for you. If you ever have questions or need help again, we’re always here. Warmly, - Mile Auto Customer Success
Report
Guest
Nov 17, 2025
I really appreciate the help I received…
I really appreciate the help I received from Kydle today! He was very courteous and knowledgeable! I love Mile Auto!
Response from Mile AutoNov 18, 2025
Thank you so much for sharing this! We’re thrilled to hear that Kyle was able to take great care of you. Providing courteous and knowledgeable support is exactly what we strive for, and it means a lot to know your experience reflected that. We truly appreciate you being part of the Mile Auto family! 💙 - Mile Auto Customer Success
Report
Travis M.
Nov 10, 2025
Great Experience
I’ve been very happy with my experience so far. The thing I appreciate most is that Mile Auto respects my data privacy and doesn’t harvest my information like every other insurance company. My rates are very fair and I'm paying less than I did with StateFarm. Whenever I’ve needed assistance, the customer care team has been super helpful and quick to get things sorted. I haven’t had to file a claim yet, but based on how the rest of my interactions have been, I’d expect their claims department to be just as professional and reliable. Overall, a great experience and I’m glad I made the switch.
Response from Mile AutoNov 11, 2025
Hi Travis, thank you for taking the time to share your experience! We’re so glad to hear that you’re happy with your coverage and that our commitment to privacy and customer care stands out. It’s great to know you’re saving compared to your previous insurer and that our team has been able to support you quickly when needed. We appreciate you choosing Mile Auto and trusting us with your policy! - Mile Auto Customer Success
Report
Aliah
Nov 6, 2025
Ms. Tiffany phenomenal!
Ms . Tiffany was truly amazing! She showed how much she cared about her position took the time to communicate effectively with me and answer every question and concern I had ! She was extremely patient with me and went over and beyond her expectations! Ms . Tiffany truly deserves a raise and acknowledgment! Ms . Tiffany thank you so much for your help ! Please give her a raise !!! God bless
Response from Mile AutoNov 7, 2025
Thank you so much, Aliah! We’re thrilled to hear about your experience and appreciate you taking the time to share it. We couldn’t agree more! Tiffany truly is phenomenal! We’ll be sure to pass along your kind words and recognition to her. Your feedback means a lot to our team. 💛 - Mile Auto Customer Success
Report