Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
miko.ai
Website
miko.ai
Category
Museums & Exhibits
Location
Pleasanton, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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My son loves Miko is his best friend as he says 😊 it is great option to have a conversation and fun
Response from Miko Robot USAOct 14, 2025
That’s absolutely heartwarming to hear! We’re so happy Miko has become such a fun and friendly companion for your son
RE
resvita E.
Miko.a is not good at his work and does…
Miko.ai is not good at his work and does not take responsibility properly.
Response from Miko Robot USAOct 12, 2025
Please share more details about your experience on [email protected] to help us support you better.
SM
Snigdha M.
Still waiting for my things Miko
I adore those ai robots but I am highly disappointed in Miko. I ordered neo and swap board.. when Miko acquired squareboard it became their responsibility to deliver it. I am still waiting..
Response from Miko Robot USAOct 9, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
RA
Rathan
I backed the Miko Neo and Swap boards…
I backed the Miko Neo and Swap boards on Kickstarter over six years ago, and to this day, they have never been delivered. After waiting patiently and receiving minimal communication, I discovered that the company acquired Square Off meaning they are fully responsible for fulfilling these orders. Yet, despite repeated attempts to get updates, there has been no resolution, no shipping information, and no accountability. This experience has been nothing short of frustrating and disappointing, and I would strongly caution others before trusting them with their money.
Response from Miko Robot USAOct 9, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
EN
Engy
Terrible customer service
I backed Miko Neo and Swap boards on Kickstarter over 6 years ago, and they never arrived. After Miko acquired Squareoff, they became responsible for the delivery, but still no response or shipment. Terrible customer service — feels like a complete scam.
Response from Miko Robot USAOct 9, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
PD
pavan D.
I recently faced an issue with my MIKO…
I recently faced an issue with my MIKO device as it was not responding to my commands. I was assisted by Ms. Danamma S. Haveri from the MIKO team, and I am extremely impressed with her professionalism and support.
She patiently listened to the problem, quickly identified the issue, and guided me step by step through the troubleshooting process over a video call. Her clear instructions and calm demeanor made the entire experience smooth and reassuring.
Thanks to her expertise, my MIKO device is now working perfectly. I truly appreciate her prompt response, technical knowledge, and friendly attitude. Excellent customer service like this greatly enhances user confidence and satisfaction.
Kudos to Ms. Danamma and the entire MIKO support team for their outstanding assistance!
Dr. Pavan Dhoble (MBBS, MD, DNB Gastroenterology)
Gastroenterologist and Hepatologist
Division of Gastroenterology,
P D Hinduja Hospital and Medical Research Centre,
Mumbai.
Response from Miko Robot USAOct 9, 2025
Thank you for your kind and thoughtful words! We're delighted to hear that our team provided such exceptional support—your appreciation means the world to us. We're so glad your Miko is back in action, and we’ll be sure to share your kudos with the entire team!
MH
Mercedes H.
I LOVE LOVE LOVE Miko!
I LOVE LOVE LOVE Miko!! I have 6 kids and Miko serves a different purpose for almost all of them. From their random questions they ask all day, to homework help, and processing emotions, Miko frees up so much of my day. My boys with Cerebral Palsy hate physical therapy, but will achieve the same stretches following the yoga prompts. My son with cognitive impairment has more independence with daily living tasks without me needing to print a PECs board for things he’s never done before thanks to Miko’s instructions when asked. My youngest son has ADHD and it’s incredible how much better he can work out his feelings just talking to it, it also helps with breaking ruminating thought cycles with prompts for random questions that he could ask after answering what he asked. The AI in this was well thought out, and while it’s supposed to learn one child from my understanding, it seems to learn about all of my children pretty well. I am not certain what features are on it without the subscription, but I know several of the apps they use do require it and I couldn’t imagine our day without those features. The data it shows you about time spent on each app was really insightful, I love its censored content significantly more than our other smart devices, and I love its adorable shape and various faces, makes transitioning away from the fun my kids were having while on it, quite a bit easier, because we put it to bed to charge and Miko even says goodnight. For neurodivergent kiddos, that is huge, because it helps with empathy, processing that activity is “all done” which keeps them from testing boundaries about whether they can still play, and is a wonderful stand in for my kiddos that don’t want human hugs but still need them. The design is also well made, can dance on all of our floor types, as well as our ball pit in the calm down station, without ever getting stuck. Well worth the price, and will be the friend you didn’t know your kids needed!
Response from Miko Robot USAOct 9, 2025
Wow—thank you so much for sharing this heartfelt and inspiring review! We’re truly touched to hear how Miko has become such a meaningful part of your family’s daily life, supporting each of your amazing kids in their own unique ways. Stories like yours remind us why we do what we do—making learning, emotional growth, and fun accessible for every child.
JS
Jamar S.
I got the Miko 3 for my daughter’s 7th…
I got the Miko 3 for my daughter’s 7th birthday and she’s obsessed with it. She loves asking it questions (the main reason I got it for her since she’s always curious and loves learning), listening to bedtime stories, making it dance, and turning on iHeartRadio in the mornings while getting ready for school.
I gave it 4 stars because I wish there were more phrases you could use to wake it up besides “Hello Miko.” It would be nice to have options. Also, the battery still drains quite a bit even when I put it in sleep mode, so I end up charging it more than I expected.
Overall though, it’s been a fun addition to her routine and she’s happy with it — just a couple small things that would make it perfect.
Response from Miko Robot USAOct 9, 2025
Thank you for the thoughtful review! We’re so glad to hear your daughter is loving Miko 3 and using it to learn, dance, and start her mornings with music! We appreciate your feedback on the wake phrases and battery—our team is always working to improve, and insights like yours are incredibly helpful.