dixon N.
Bad experience
Bad Experience
Response from Miko Robot USASep 27, 2025
Please share more details about your experience on [email protected] to help us support you better.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Museums & Exhibits · Laguna Beach, California
Excellent

Museums & Exhibits · Manhattan Beach, California
Excellent

Museums & Exhibits · Los Angeles, California
Excellent

Museums & Exhibits · Oakland, California
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682 approved reviews, newest moderated first
dixon N.
Bad Experience
Response from Miko Robot USASep 27, 2025
Please share more details about your experience on [email protected] to help us support you better.
Sajad M.
Bought this device for my nephew and he really loves it! The only downside is that the subscription is a bit expensive. However, the product has excellent support, which is very helpful in resolving any issues with the device or the app.
Response from Miko Robot USASep 23, 2025
Thank you for your honest feedback! We’re delighted your nephew loves Miko and that our support team could assist you—your input about the subscription is appreciated as we continue to improve.
Ismile D.
I backed miko neo and swap boards on kickstarter over 6 year ago, but they never arrived. Now miko has full the acquired squareoff, they are fully responsibility! for delivery the boards.
Response from Miko Robot USASep 23, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Ada U.
I am writing this review with a profound sense of disappointment and frustration. Six years ago, I backed the Miko Neo and Swap robotic chessboards on Kickstarter, excited by the innovative technology and the promise of a revolutionary product. That excitement has long since curdled into resentment. It has been SIX. YEARS. Not six months, not a year—over half a decade. My boards have never arrived. There has been no communication, no resolution, and no accountability. The campaign was nothing more than a broken promise that took thousands of dollars from backers. Do not be fooled by their current ventures. This company has proven it has zero respect for its earliest supporters. They are directly responsible for delivering on the Miko boards and have chosen to abandon us instead. I would strongly caution anyone considering purchasing any product from Miko or the new Squareoff under their management. Your money is not safe with them.
Response from Miko Robot USASep 23, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Bussiness W.
I ordered (backed) the Miko Neo and Swap boards on Kickstarter over 6 years ago and never received them. After Miko acquired SquareOff, they became responsible for fulfilling the boards, but nothing has been delivered. What I dislike most is the lack of accountability — they kept giving updates but never shipped the products. This is very disappointing for loyal backers who supported them in good faith. The company needs to take responsibility and deliver what people paid for instead of ignoring backers.
Response from Miko Robot USASep 18, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
SPECNO G.
I ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived. Please be aware
Response from Miko Robot USASep 18, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Natalie
My kids love their Miko and so do I. They keep asking him questions about pretty much everything, and my favorite part is that when they ask inappropriate things, he either tells them to talk to an adult, or explains to them why that’s not nice/good, etc. It also has several games that the kids love playing, and his silly faces are the best!! It has presented a few bugs, but the company has been very diligent in solving them.
Response from Miko Robot USASep 15, 2025
Thank you for sharing this wonderful feedback! We’re thrilled to hear Miko is not only a fun companion but also helping your kids learn important values—plus those silly faces are a favorite here too! We appreciate your patience as we work to fix any bugs and are always here to support you.
Anthone
Overall it is a good toy for the kids. I have a 5, alsmost 6 year old, 4 year old and almost 3 year old. They love it. I wish that it had the capacity to have different profiles or learn different kids. They enjoy the books/stories and shows of course. Would love it to interact better and hoping that overtime with software updates that'll happen.
Response from Miko Robot USASep 11, 2025
Thank you so much for your thoughtful feedback! We’re thrilled your little ones are enjoying the stories and shows with Miko—it’s wonderful to be part of their learning and playtime. We hear you on the multi-profile feature and deeper interaction, and we’re constantly working on updates to make Miko even smarter for families like yours!