Miko Robot USAReviews of miko.ai

I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and to this day, I’ve never received anything. No boards, no proper updates — just silence and empty promises. Now that Miko has acquired SquareOff, they’ve inherited the responsibility for fulfilling these orders, yet nothing has changed. It’s frustrating to see them launch new products while completely ignoring loyal backers who believed in them from the start. At this point, it feels like they’ve abandoned their earliest supporters. Really disappointing experience. – Izanokuhle Ncube Isokhela

I bought the Square Off chess board mainly for its motorized piece movement and online play functionality. The automatic movement is ingenious—actually seeing the pieces glide across the board adds a "wow" factor on first use and impresses friends every time. I appreciate deep Stockfish integration, letting me play tough AI matches and the fact that I can connect it to Chess.com and Lichess for real online games. The tactile experience is great and the build quality is solid, though not in the luxury tier.

Miko has been great for my kids. They love listening to the music and dancing along with it. There are also a lot of games for them to play!

I have the Grand Kingdom Chess set. I have had it several years and it has always performed perfectly. Just lately I had an issue and called support. I have to say the support was above and beyond. They resolved the issue with both emails and phone calls. I was very impressed considering the support we have come to expect lately.

Review: I backed Miko’s Miko Neo and Swap boards on Kickstarter almost 6 years ago, and I never received either of them. After Miko acquired SquareOff, they became responsible for delivering those boards, but there has been zero response or fulfillment since then. It’s unacceptable that they continue launching new products while completely ignoring old backers. Very disappointing and unprofessional experience.

The service is bad and a scam. I ordered Miko Neo and Swap boards on Kickstarter 6 years ago and they never arrived.

Service is not good!

I purchased Miko Robot for my family, but it turned out to be a complete waste of money. It doesn’t work as promised, the battery life is terrible, and it constantly freezes. Customer service was slow to respond and didn’t offer any useful solutions, they only copy-paste their answers. I expected more from such an expensive product. I have now also filed 3 separate reports about the incident and a chargeback with my bank.