Jeff
Terrible, don't waste your time or money
I've tried twice with mighty networks over the past year. They have excellent marketing to lure you in, thinking it's a great/quality thing. But it's so bad. Loads of bugs, things don't work, members don't get notifications even if they have set them up to, multiple members can't login on the mobile app with their passwords (that they did check were correct). This happened to me too. I am a UI/UX designer and their interface is too over complicated even for me. So imagine how it would be for new members. They are quick to reply to the bad reviews on here, with lip service, as they never fix anything they say they will or pretend they care so much about. The problems remain over the long term. ... behind the scenes, for hosts, their 'support' takes days to respond and when they do, they leave things unresolved or incomplete still. No real time support is so bad, so you can't get anything achieved. Yet they charge a lot of money even for the entry level plan. For what? Frustration, headaches and problems? Just a huge waste of time and I will not be giving them any money or putting potential members off my community. Going to circle.so instead. Great marketing and concept, terrible in reality.
Response from Mighty NetworksOct 17, 2024
Hi Jeff, Thank you for your valuable feedback. We understand how frustrating it can be to encounter bugs and notification issues. Your insights on the UI/UX are incredibly important to us, and we are committed to creating a better experience for both Hosts and members. We strive for timely support, and I acknowledge that your experience didn’t meet our standards. It’s essential for us that our Hosts never feel stuck or unsupported, and your input is crucial for our improvement. If you're open to it, I’d love to hop on a call to gather more detailed feedback and offer strategic advice on improving the structure of your Network to address your UX/UI concerns. We can also discuss how we prioritize bugs and how we can ensure you receive the support you need to keep your community running smoothly. Feel free to reach out to me directly at [email protected]. Thank you, Chriselle