Mighty NetworksReviews of mightynetworks.com

Loving the new spaces update on Mighty. It really opens up the possibilities to serve your community in different ways. What I really love about mighty is how the team constantly ships out updates and listens to their hosts for suggestions. I feel that it's one of the fastest improving platforms I've ever used and it will continue to get better and better.

My community of gen z knitters finds their new update to spaces super intuitive and easy to navigate. I did not need to even communicate much about the transition to spaces because of the great UX. And when I do have a question the host help button is easy for me to find. I wish it were easier to have the app be more white label and I need to work on my own upselling strategy, but thats my only complaint. Otherwise, love it!

I've been on the platform since late 2019. As my business has continued to evolve, I noticed that Mighty has become the backbone of it. The functionality of the platform, as well as it being a mobile-first design, gives me a ton of flexibility to serve my clients in the way they best need to access me. As I look at the roadmap for the future, they're clearly focusing on the right things and even giving me a look around the corner at where I will need to shift my attention. I highly recommend this platform, the people behind it, and the resources they provide their users.

I had subscribed and paid to a premium service 1 year ago. I never ended up using my netwrok at all as I found the system clunky and hard to set up. I recently downgraded my account so that I wouldn't be charged a new annual fee (almost $1200 CAD). Unfortunately, I missed the renewal date and was charged again. I contacted them to ask for a refund as I did not intend to use the service nor had I used the service all the previous year. Cx reply was simply that they wouldn't offer a refund. Instead of offering an alternative or somewhat of a reasonable customer facing solution, they just flatly refused. I feel this is operating in bad faith and with priority over retaining fees from members who they know will not use their services.

The old MN's platform was fantastic for our communities needs, but since the new "update", our entire community functionaility is gone overnight, our structure deleted without consultation, approval or transition, and our end-user experience ruined. We are extremely disappointed, because we loved our Topics forum, and Group networks, and how our old community looked and felt, and now its gone. Yes, we were advised an "update" would happen but were advised it would be option, which you could choose for improved funcationaility, but instead the new update is a complete network overhaul which was forced upon us, and MN is now an entirely new piece of software which doesn't suit our communities needs anywhere near as well as it once did

I built my mighty network in 2020. Since they updated the whole system the features built into my network changed globally causing the whole environment to be hard to search for things. I then tried upgrading from community to business plan and didn't like it. When I switched back it made all the content I created during the trial in accessible. I'm finding a new community platform ASAP. This is a terrible and scammy business practice and not taking concerns of their customer in to consideration.

They just overhauled their user experience and while it was a big change I have to say my members are loving the new navigation. I was super nervous but was able to spend time in their customer community leading up to the switch so had a lot of support from them in navigating it. I like the ability to have my courses and my community in one place and I can link out to my website easily.

I've been on MN since 2020 and almost 3 years of hard work later, I've grown a community, against the odds. That's the good news. MN can do horrible business with me and get away with it because I can't afford to leave. The help search is worthless, trying to get an answer from a human is hard to find, then there is a long wait, then they are no help. The new format is a disaster. My members are frustrated and unhappy, I can't help them. My site looks like trash, while MN gloats about being global. I think they have no idea what community means. Don't do business with them, they will make you look like a fool to your members. The canned fake sympathy is ridiculous. If I could give negative stars I would.