MidasReviews of midas.com

Absolutely the worst service in Midas Naples - I had my breaks and rotors changed less than two years ago and they were squeaking the entire time. The owner (Matt) told me that it would be normal for them to squeak for up to a year. Well, 1.5 years passed, I came to the store, asking to have this fixed. The technician (Daniel) was pretending that he could not find any record that I have done any work there. Only after I produced the receipt for over $500 work done, immediately he was able to pull up all my work. Miguel, the manager, was extremely condensending and patronizing, slamming his hands on the counter the moment I challenged the quality of their work. Miguel was the same on a phone, extremely combative and not trying to help. He has zero concept of customer service. When I asked to talk to the owner, Matt, as he was the one who told me that squeaking is normal for up to a year, they pretty much mocked me, refused to get me to talk to him and made me wait over an hour as he was supposed to come to the office. After an hour of waiting, Miguel tells me that Matt won't be coming and the best they can do is replace the brakes but still charge me for labor. The whole experience is extremely disappointing and discouraging. Absolutely doesn't leave one with a desire to ever come back to any Midas nor recommended to friends/family and definitely not the one in Naples. Shame on the owner for not training his staff basic customer service skills and not doing the job right the first time.

Went to Midas Orangeville in April to have all seasons put back on. While the I was advised I needed rear brakes. As vehicle had 38k kms on it I declined. Just got it back from a local garage who say rear brakes are 50% worn. Midas tried this trick in the fall when I put the winters on. got a 2nd opinion; same thing Plse take your vehicle to a different garage to get an honest opinion. This seems to be their modus operandi when they get your wheels off. Never again

Disrpectful, price gouging over all terrible. Waterford Michigan on Dixie.

wasted my time, didn't honor the appointment time

Very friendly, professional, and fast.

took my crv in for a starter /alternater as car would not start,after looking they had car fixed ready to go by the time i got home. my issue was a 8 dollar battery . The midas in old arvada is just amazing and will be my goto repair store for now on.

Car had an Engine Light lit as well running rough. I took the vehicle into Midas, 226 St Anne’s Road, they did a scan from which was told the vehicle needed a tune-up, they showed me the list, the issue would then be cleared. As I was paying for my bill, I was then told that a fuel injection valve required replacement, would be another $700 plus dollars, I declined. I drove away, same issues were present, engine light as well running rough. I went back to Midas and was then told that this condition would remain after the valve replacement. Leads me to believe if a proper diagnosis was made, I wouldn't need the tune up but rather a valve replacement! There was no test drive by the mechanic prior to release back to me. I was there from 08:00AM to 14:00.

I would love to say my experience at Midas was no less than wonderful the manager John was so unbelievable fair extremely honest and very very informative you have a customer for life and I tell everyone the great experience I have at the gym my workplace and everywhere I have an opportunity to say GO TO MIDAS THEY TREAT YOU RIGHT A SPECIAL SHOUT OUT TO YOUR MANAGER JOHN AT YOUR LOWER BURRELL SHOP