Lisa O.
Tim and Adam were very efficient and…
Tim and Adam were very efficient and were pleasant. I am definitely coming back again to the Roseville location.
Midas, your one stop shop for brakes, oil change, tires and all of your auto repair and car repair needs.
Midas (midas.com) has 631 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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631 approved reviews, newest moderated first
Lisa O.
Tim and Adam were very efficient and were pleasant. I am definitely coming back again to the Roseville location.
Leverne G.
I came in for an oil change and oil pan gasket replacement and was charged $350 labor for a minor fix. They are price gouging customers, Terrible experience !!!
Ing G.
TLDR Always go to Meineke. Always go to Mr. Tire. Never stop at Midas. Start of experience: I was looking to book an appointment with Meineke but inadvertently scheduled with Midas - I was at breakfast with my best friend having a great conversation and my attention wasn't fully on differentiating between the two *sad face*. When I realized my mistake I went to Midas and when asked how I was doing, I told James I was scared because I had scheduled at the wrong place and this was my first time at Midas. I was encouraged that being a first time customer was all the more reason to stay and reassured that I would be taken care of. This was at 10am. I needed an oil change and a look into why my air conditioner was blowing hot air. I mentioned that because I was unfamiliar with their pricing, I would need an initial estimate and some insight so I could make informed decisions along the way. The air conditioner evaluation was priced at 100.00 if I did not get any additional work completed at the shop and the oil change was slated for 80.00 with a total of about 190. I told him I would go to Valvoline because what is he talking about? He brought the price down on the oil change to about 65.00 and said if it was something as simple as the wrong button not being turned on, he wouldn't charge me for the evaluation. I ok'd the process and sat down. This was at 10:15am. A young lady walked in after me around 10:30 and scheduled with Mr Tire but showed up at Midas but they said since you're here, just stay here and we'll take care of you. She agreed and was quoted an hour. After 45 minutes she was released, so I asked James if there was something going on with my air conditioner since someone who came in 30 minutes after me was leaving before me and we had the oil change in common. He mentioned that his technician was blowing air through something and mentioned I was low on Freon and he needed to add dye to something and probably that the air conditioner would need to be recharged so the new price for that was 495.00. I told him new numbers were never agreed upon and I was just here for the evaluation because I have no reason to pay that much for a recharge. He said he was still waiting on the dye and would have better information for me. This was 11:15am. I get a summons from another gentleman about the air conditioner needing a new charge and the settled price is 495. James says no, do not give it to her at that price, bring it to 295.00. Thank you, James, but no. I do not have any intention on spending that type of money. This is around 11:30am. From here to 12pm. My car is suspended, no new information. My husband calls at 12 and asks is everything ok. I tell him my appointment was at 10am and I've denied the additional work. At this point, these men are playing with me. My husband arrives at 12:15pm and asks why the car is still suspended. James says he's pulling all the freon from my car and it would take an additional 30 minutes. The evaluation calls for freon to be added to my car, I deny the service, so you put what was low in my car in and now you're sucking it out just because I do not want to pay 200 more dollars for a service that costs 40.00? I said, James, you said you were going to take care of me and now you're making me sit here for over 2 and a half hours just to leave out with less freon that I came in with because you're mad? I said, James you have to do something about this. My time is valuable and you've been uncommunicative for the past hour. He got straight up indignant and nasty and barked that he wouldn't be doing anything about anything. My husband calmly paid the bill and I called corporate. Cool. My fault for staying somewhere I was walking out of in the first place. Over 3 hours after my service (the car was released at 1pm) and all I left with was an oil change and a 180.00 bill. All I wanted to do was prepare for the beach trip tomorrow on my paid day off and go about my business. Long story short. Always go to Meineke. Always go to Mr. Tire. Never stop at Midas. Ending note: I am awaiting a resolution call from corporate. If I get a call, I will update.
Lemaire T.
Expérience extrêmement choquante au centre Midas de Tourcoing. J’avais réservé une prestation à 79 € sur le site Midas. Quelques jours avant le rendez-vous, le centre m’a appelé car deux rendez-vous étaient enregistrés à mon nom : j’ai expressément demandé à conserver celui à 79 € et à annuler l’autre. Le jour du rendez-vous, à mon arrivée, le collaborateur présent à l’accueil m’a lui-même demandé : « C’est pour celle à 79 € ? » Je lui ai répondu oui. Il était seul à l’accueil, plusieurs clients attendaient derrière moi et tout est allé très vite : il a pris mes clés, m’a demandé de signer sur une petite zone numérique en m’indiquant qu’il fallait valider le devis, puis m’a dit qu’on me rappellerait. Aucun devis papier ne m’a été remis et aucun montant de 123,89 € ne m’a été clairement annoncé ou présenté face à moi. J’ai donc signé en toute confiance, pensant évidemment valider la prestation à 79 € qui venait de m’être confirmée oralement. À mon retour, une fois les travaux réalisés, on m’a demandé de régler 123,89 €. J’ai immédiatement contesté. Mais le plus choquant est arrivé ensuite : après ma réclamation auprès de Midas France, le centre affirme désormais que la prestation aurait été modifiée À MA DEMANDE et qu’un devis à 123,89 € m’aurait été présenté et expliqué avant intervention. Je conteste catégoriquement cette version. Pourquoi aurais-je volontairement demandé à abandonner une offre à 79 € que j’avais précisément choisie et maintenue quelques jours auparavant pour payer près de 45 € de plus ? Cela n’a aucun sens. J’ai vécu cette expérience comme une véritable entourloupe et un guet-apens financier : une offre à 79 € réservée et confirmée, une signature recueillie très rapidement dans des conditions où je n’avais pas le devis complet sous les yeux, puis un montant de 123,89 € découvert lorsque les travaux étaient déjà terminés et le véhicule immobilisé. Et aujourd’hui, on m’explique que ce serait moi qui aurais demandé cette modification. Je suis sincèrement choqué. Je peux comprendre une erreur, une mauvaise association de rendez-vous ou un défaut d’explication. Ce que je n’accepte pas, c’est qu’on réécrive ensuite le déroulement des faits pour faire porter au client la responsabilité d’une modification qu’il conteste avoir demandée. Ce n’est pas une question de 44,89 €. C’est une question de confiance, d’information du client et de consentement. Un signalement SignalConso est ouvert et je poursuis mes démarches auprès des organismes compétents. Première expérience chez Midas pour ma part, et certainement la dernière.
Roger B.
rendez vous chez Midas Caen, bvd Guillou. prestations : vidange et climatisation - vidange : voyant du tableau de bord non réinitialisé - climatisation : après quelques kilomètres aucun froid. Étant donné l’heure tardive, je rentre chez moi. Appel au centre le lendemain : fuite du gaz rapide Sur conseil d'un proche, je présente ma voiture dans un garage proche. Une recharge de gaz plus tard et après 4 semaines, aucun souci, le froid est toujours ventilé bilan : 59 € de perdu
Marco
I visited Midas at 9595 Galloway Drive in Powell on August 1, 2026, for an oil change that included a tire rotation and fluid top-offs. Before the service, I marked both front tires. Afterward, the marks were still in the front, but the manager assured me that the tires had been rotated. When I showed him the marks, he changed his explanation and said the tires were healthy and did not need rotation. Only after I complained did they rotate them. I then checked the windshield-washer fluid, and it was still almost empty. I had to return again before they filled it. After reviewing an older oil-change receipt, I realized that a similar incident I previously thought happened at the Hilliard location had actually happened at this same Powell location. During that earlier visit, I also marked the front tires, was told the rotation had been completed, and then showed that it had not. At that time, the manager said the technician must have forgotten and had it done only after I complained. Had I remembered that the earlier incident occurred at this location, I would not have returned. My concern is not simply that a service was missed. It is that, on two separate visits, I was told the tire rotation had been completed when my markings showed otherwise. Customers should not have to mark their tires and inspect every advertised service to know whether the work was actually performed.
Bart De B.
Op woensdag 29/7/2026 mocht ik terugkomen naar MIDAS Aalst omdat men er NIET in geslaagd was de boordcomputer (serviceinterval, oliewissel) te resetten, na opnieuw meer dan een uur te wachten kam de technicus/receptionist mij doodleuk zeggen dat het NIET gelukt is en dat ik maar een klacht moet indienen bij hun en het hoofdkantoor. Ik ben totaal NIET tevreden van de service die mij daar geleverd werd, blijkbaar omdat vanuit de hoofdzetel NIET de nodige apparatuur ter beschikking gesteld werd. Als men geen volledig merkonderhoud kan aanbieden, dan moet men daar ook geen reclame voor maken. Ik vermoed dat ik zelf een oplossing zal mogen vinden (en betalen???) omdat MIDAS er GEEN zin in heeft.
Kevin E.
Service manager lied to me telling me they had to remove engine and transmission to replace the control arms. On top of the over inflated hours they charged, said it would be a two day job but they could “work around” the engine removal to replace the control arms arms that actually just needed new bushings, and they’re actually easy to replace. They don’t realize I went to school for automotive. Then the job was finished in less than one day but was still charged the same amount for labor, claimed two people jumped on it . Then they sent me home without checking that the hood was shut fully, yep it was unlatched. Stay away from this unscrupulous business in Benton Harbor Michigan!