Sue C.
Had a flat
Had a flat. Midas fixed it for $46. 2 days later same flat. Midas fixed it for $28. This morning 4 days later same flat. What the heck do I do know??? Merry Christmas. Not
Midas, your one stop shop for brakes, oil change, tires and all of your auto repair and car repair needs.
Midas (midas.com) has 631 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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631 approved reviews, newest moderated first
Sue C.
Had a flat. Midas fixed it for $46. 2 days later same flat. Midas fixed it for $28. This morning 4 days later same flat. What the heck do I do know??? Merry Christmas. Not
r G.
Midas gave me an estimate for coils and sparkplugs totaling $2200. They wanted to charge me $70 for each sparkplug when subaru sells the same plug for $27 each. They also quoted me $400 for each coil totaling $1600 for 4 coils. The subaru dealership lists coils for my car at $118 each. And that does not include labor. Midas also said I need 4 new tires and the treads are 7/32 front and 5/32 rear. Total scam. They must have thought that i was an idiot. I told them I would not let them work on my car and left.
David D.
1 star only because, you can't go lower than that. I had an appointment with Midas on the 21st of December. To have my brakes checked. They did the inspection, and came back to me with a estimate over $ 2200.00 dollars. After a little bit of a discussion they said they could use non GMC parts and still have a life time warranty. There was a Firestone store just across the street of Ina and Meredith. Here in Tucson AZ, so I thought I would go and check with them. The guy at Firestone said that my truck as a recall on the things I need for my truck. If I went to the GMC dealership they will replace everything for free. I just have to make an appointment with them. STAY AWAY FROM THE MIDAS STORE AT THE CORNER OF INA AND MEREDITH IN TUCSON AREA.
Pumla
Good Day Midas Manager, I would like to say thank you to one of your Staff member by the name of Tebogo Masetlwa for exceptional customer service, she's very polite , helpful and professional and she knows the midas products very well big up Tebogo ..keep up the good work .
J P.
This was the worst experience I’ve ever had with a repair shop. I came in for squeaking brakes and a creaking noise, but the manager charged me $900 for a control arm replacement he *knew* wouldn’t fix the problem, which he later admitted. Then, they tried to charge me another $1,800 for unnecessary repairs. Despite reaching out to corporate and upper management multiple times, they refused to take any responsibility or even reach out to resolve the issue. I’ve been a loyal Midas customer for years, but after this disgraceful lack of accountability and honesty, I will never go back. It’s clear Midas prioritizes profits over integrity and customer satisfaction—avoid them at all costs.
Branton
I brought my vehicle into Midas because my brakes needed attention. After dropping my vehicle off, Oscar called and gave me a price over the phone to replace the rear brake pads and rotors as well as replace the front brake pads. I authorized the work verbally over the phone, agreeing to the price for the four brake pads and rear rotors. Later, I received a phone call from someone else stating that the vehicle was ready, and that the rear brake pads and rotors were completed. When I inquired about the front, I learned that nothing was done on the front. Wait what? What happened to the front? The price I agreed to was for all four brake pads and rear rotors, not just the rear. In my follow up calls with Oscar, I found him to be rude and condescending. Oscar stated that there was a recording of the phone call available but not until the following day because there was no manager available My advice is to avoid this shop at all costs. Repair shops like this contribute to the negative reputation that repair shops have earned.
Dagmar
I took my van into Midas on 34 Avenue in Edmonton to put on my winter tires and an oil change. The next day, there was a huge puddle of oil under my van. I took it back and was told it was from a faulty oil filter. Supposedly they changed it. I noticed that the van was now leaking oil. I took it back to Midas and was told it was a leaky seal. Midas blamed it on the manufacturer. I took the van to Dodge the next day. They found the wrong oil filter for my make was installed so the oil wasn't actually being filtered. Dodge fixed the problem. MIDAS has refused to refund the cost of the fix.
Maria P.
Completely disappointed this time I visited Midas in Broad St Hamilton NJ.to get 4 tires. They charge me 201.00 per tire only to see the same tire for 150.00 2 weeks later on their web side. I call the manager of the store unfortunately a month later. (It took me a long time to realized that I was being ripped off.). And he gave me the round around saying that my tire was 201.00 because that was the price of the distribution center. But what about the web side? I ASK. He just said is a diferent price and they charge accordingly to the distribution center. Which I thought it was just bull. They ripped me off by 150.00 but that's fine. They won't have my business at all. Buyer Be Ware.