MidasReviews of midas.com

This business is not honest

My heater wasn’t working just stopped blowing hot air , no leaking no weird noises no smells took to Midas as had other work done over years bit pricey but bring a elderly lady don’t know much about cars . WS told needed a new thermostat and gaskets and inlets and outlets and I be just fine charging me 795. What could I do? It’s winter in the northeast I’m also disabled can walk in the cold so I said OK. Left car next morning called. They said nope it’s not that now we need another $1300. You need a heater core I didn’t know what was really going on at that point I paid the 7925 and brought Card back home so I can get to my doctors next day went into car and the airbag light is suddenly on question them about it. they said they had nothing to do with it also said they now wanted $2000 to fix my heater. I’m at a loss but I know something is very wrong today. I went to a local garage. They said they did a flush said I don’t need a core but did notice the cabin filter is missing. Meanwhile, I have no heat. Nobody knows what suddenly happened really lost faith in people through this..

Buckle up because this is going to be a long one! On 11/25/2024 my jeep was towed here as they had just completed an oil change and it was overheating. It wasn’t finished until 12/9/2024. It was not driven again until Friday morning, 12/13/2024. My daughter called and said it was overheating again. I once again had it towed here since they had it for 2 weeks and clearly didn’t check everything out. Didn’t hear another word from them until 12/21/2024 to tell me what was wrong. I did a little digging and found out everything that needed to be replaced SHOULD HAVE been replaced in the 2 weeks it was there. My warranty company denied the claim as the new issue was due to improper repairs, clearly stating this was on Midas, which I had already found out. When I let them know this was on them to repair the lies started….and there were several! Finally contacted corporate and after a week they are taking care of the repairs as it was the fault of the people that work there. I was told this yesterday. At 7:35 this morning I get a call from the “district manager” and I won’t even take you down this rabbit hole. I hung up on this person and called the gentleman from corporate and told him the district manager just called to tell me I had to pay the cost….and we’re talking almost a full engine because that’s how bad they screwed it up. Corporate guy says the district manager is sitting right here with me. This proved to both corp & the DM that these people are indeed lying. The best part is the person that called. Claiming to be the DM was yelling at me and telling me I’m trying to commit fraud and also called me a lying crook…all the while he’s LITERALLY lying and threatening me. We’ve gone here for years for oil changes and simple repairs. Corporate handled everything perfectly and towed my car to another location due to these brain dead idiots. At this point, I wouldn’t take a 10 speed bike in there for repairs! Be wary and go somewhere else!

Lorsque j'ai pris rdv chez midas Cap 3000 à Saint Laurent du Var et lorsque je suis arrivée au garage, j'ai prévenu que mon feu gauche ne fonctionnait plus et que mes freins faisaient un bruit inquiétant. A deux reprises on m'a dit que cela allait être vérifié lors de la révision. Quand je suis revenue chercher ma voiture le feu avant gauche n'avait pas été changé et on ne m'a rien dit pour les freins. J'ai donc relancé pour le feu et les freins. Le responsable est allé poser la question au mécanicien qui a répondu qu'il fallait changer les freins en urgence. J'ai donc été très mécontente de ne pas avoir été prévenue ni mise en garde spontanément. J'ai donc du insisté pour que les disques et les plaquettes soient changé de suite. Après avoir dit qu'ils n'avaient pas le bon modèle, ils l'ont finalement trouvé et m'ont changé les freins. J'ai attendu 45 minutes sur place alors qu'il suffisait d'un peu de sérieux en me prévenant par téléphone pour me dire qu'il fallait changer les freins .... J'ai bien compris que cela ne les arrangeait pas dans leur planning. J'ai trouvé le service midas très nonchalant et sans professionnalisme. Je n'y retournerai pas.

Was overcharged tremendously. At mitis on 90th and center in Omaha Nebraska. Had a mass sensor put in and was charged $400 for the part and $100 for labor plus $50 for I don’t know what total came to $550. I went to auto stores and did pricing and parts sold for $129 Nissan wanted $239. I was charged 400. and Robbie was very diss. Interested in my problem when I talk to him about it. He gave me the biggest runaround. I have been going to this mitis for 15 years and have never had any problems, but I will not be back at this one mark up on a part three times as much as it was supposed to be. I am very disappointed in this Midas. It is under new management and needs to have a review. I feel like I should get at least a partial refund.

Midas 740 Baltimore Pike, Springfield, PA 19064 On 11/20/24 we discovered a leak in our RAM 1500 truck. We dropped on the truck to Midas in Springfield who diagnosed a cracked thermostat housing. Midas replaced the housing for $672.17 and we drove 4 hours into Virgina when my truck overheated and was leaking coolant. I was stuck on the side of the road in rural VA. I added coolant and made my way to Williamsburg where Williamsburg Automotive confirmed that the thermostat housing was filled with an excessive amount of silicone sealant used to install the new housing. The excessive sealant that Midas used was even coming through the weep holes. Williamsburg Automotive had to replace the thermostat housing which I paid an additional $345.64 (see both attached invoices.) I also have the housing Midas installed. I called Midas in Springfield 2x's and stopped by with the housing and both the bill from the competent shop and the bill which was more than double from Midas. I was told someone from their Reginal office would contact me but that never happened. THESES GUYS ARE CLUELESS! Go to a real automotive shop and save yourself money, tow expenses and a headache of dealing with subpar work and ZERO customer service.

I would strongly recommend avoiding the Midas on Kirkwood Highway in Delaware. This shop incorrectly repaired my brakes, resulting in thousands of wasted dollars. They refuse to take any responsibility. I have contacted Midas corporate and the Better Business Bureau and the business does not respond. They have an F rating with the BBB because they do not respond to complaints. Avoid them at all costs!

Jake and Zach in Shawnee, KS give an honest quote and do excellent repairs. Jake is one of the best mechanics in Shawnee, and we trust him to do all the work on our car. They are very professional.