Wyndham Hotels & ResortsReviews of microtelinn.com

Our experience with Wyndham Vacation Ownership has been terrible! We originally were offered a weekend stay for a promotional price, with the expectation that we would attend a sales presentation during our stay. We spent over 8 high-pressure hours in that initial presentation. They eventually wore us down when we began to believe that this was going to not only be a benefit to our lives, but also for our daughters in the coming years. For the past TEN years that we have been owners with this company, we have been subjected to this same pressure to make a purchase EVERY, SINGLE TIME we visit one of their resorts. The employees also call and harass us over the phone to make additional purchases, telling us that this will do things like lower our fees or improve the access that we have. Nothing that they have ever told us has been true. We caution everyone, do your research before agreeing to meet with anyone in their organization.

When we stayed at the Disney World property, we were asked to attend a short tour of the facilities. When the representatives started to discuss with us the benefits of Wyndham ownership, we told her that we already owned a timeshare, were extremely dissatisfied, and had no interest in purchasing another. We were told by Wyndham employees that they would refer us to a timeshare cancellation attorney to help us resolve our issues with our prior timeshare. This was our main reason for purchasing with Wyndham, however the alleged attorney that they referred us to was actually a total scam. Be careful of your interactions with this company.

We have been timeshare owners for over 25 years, however, Wyndham taking over the property we owned has been a nightmare! Since they have taken over, all we have seen is sky-rocketing maintenance fees. To make matters worse, they have changed the seasonality of our week, which has made it less valuable than it was in the past. We have reached out to them many times, but they never respond. It appears they are inflating the maintenance fees to force legacy owners to upgrade with them. Be very careful – we didn’t choose to do business with Wyndham, but we are still hurt by their bad business practices!

When we first visited a Wyndham property, we were offered free tickets to an event in exchange for attending one of their sales presentations. We were kept in that meeting for more than six hours! We left thinking that what we purchased was a great investment in our future and that we could refinance this to get a better interest rate. This is not an investment! When we attempted to refinance, we were told by the bank that this was untrue as it had no real value. Please be very careful in your dealings with this company! We wish we had been more careful and had insisted on time to review all of the documents that we were rushed into signing.

We originally visited a Wyndham property on a free stay in exchange for attending a presentation. This presentation went on for several hours until we finally said yes to an offer because we felt that this would help us travel more and that it was within our budget. This was nowhere near the truth! Every time we have tried to use this, we have been unsuccessful. We also learned that not only were we paying more per month than we had originally been told, but they also signed us up for a credit card without our knowledge to charge part of the cost. Be very careful about accepting any free vacations from this company!

I have only had terrible experiences in every one of my interactions with Wyndham and their employees. Since the beginning, I have experienced issues with trying to use my membership to book vacation stays. When I mentioned this to your representatives, they told me that I simply did not have the right type of membership and were very quick to help me correct this, with an additional cost, of course. However, this did not help anything, now I just have a larger bill and still cannot use what I was sold. I am tired of trying to use this and want to be let out of this obligation. My attempts to resolve this with your company directly have remained ignored. Do not believe them!

We were first introduced to Wyndham when we were offered gifts to attend a presentation. Once there, we were in a packed room with no ventilation for over 5 hours. We were not interested in the rep’s talking points about supposedly affordable travel opportunities, but they just kept making different offers. It was then that they tricked us into taking out a loan for the purchase, reassuring us that our bank could refinance it to pay at a lower interest rate. Upon our return home, we found this wasn’t true. Plus, the “rewards program” they signed us up for was actually a credit card. We would never have agreed had we known they’d do that, or that they would constantly harass us by phone to buy more points. Don’t make a purchase with Wyndham that you’ll surely regret!

While on a visit to a winery, my friend and I were approached by someone offering vouchers for complimentary wine tastings for going on a “short” presentation. If only I had known this would have taken hours from my life, I would have avoided going, and would have never signed the contract I was tricked into by conniving salesmen misrepresenting the availability and savings this membership was supposed to provide. I cannot book anything in the time period I wish to travel, the points hardly cover my hotel costs, and even the gift card I was promised took months to arrive. After losing my job, Shell did not help and instead told me to find a buyer if I wanted out of my contract, knowing this would prove impossible. I have since written multiple times to representatives at Shell to get things straightened out, but I have yet to year a response. Avoid these scammers!