Wyndham Hotels & ResortsReviews of microtelinn.com

In 2007, we received a call from Wyndham offering us a gift card for attending a meeting at their office in Colorado Springs. While we were told over the phone that this would only take an hour of our time, we were forced to stay in that room for over 5 hours! During this meeting, we were led to believe that this was an investment that we would be making in our family’s future that would allow us to have an asset to pass on to our children, that we could rent if we were unable to travel due to our military commitments, or that could be sold at a profit if we were ever wanting to no longer be owners. When we returned home, we were excited about the idea of being able to travel as a family and utilize this purchase. We quickly learned that this was not as simple as we had been led to believe. The reservation system is not user friendly, the number of points that we were sold are useless to actually book anything, and any timeframe that we would want to use is never available! In the nearly 15 years that we have been “owners”, we have only been able to use this twice. Both times we were subjected to “owner meetings” where we were put through this same sales presentation. When we expressed our frustration with our experience, we were told that we need to purchase more points to alleviate the problems. This is not the case at all! Now we just owe more and more money on something that is impossible to use. This company is the worst!

My wife and I were visiting San Antonio, TX when we were approached by a Wyndham representative and asked if we wanted to attend a sales presentation about vacation opportunities. The gifts offered were very enticing, so we accepted. When we arrived at the resort, there was a presentation followed by a tour of the property. We were then seated with a saleswoman who started pressuring us into purchasing this package that was quite expensive. I told her that her offer, even at half the price, was more than we were going to spend and that we would like to leave. Instead of allowing us to do so, they told us that we needed to speak to yet another person about our “free gifts” which was really just ANOTHER pitch about some “special weekend pricing”. After 5 hours, I finally gave in and agreed, especially because I believed that this was an asset that would retain its value and that the resorts were exclusive. None of this was true! You can book rooms at these resorts all over the internet! Do not fall for their games!

Just found out the points I was going to use (30,000) would get me two nights in London. Then overnight they doubled it to 30,000. I’ll use the points but NEVER stay at a Wyndham affiliated hotel again.

In was on holiday in New York in 2016 when I was approached by some Wyndham representatives. They offered me a free breakfast in exchange for an hour of my time, which seemed reasonable, so I accepted. For over FOUR HOURS I was railroaded into making this purchase; I said no close to ten times, but they did not stop. By the end of this meeting, I felt exhausted and brainwashed so finally agreed to their demands. They told me that this was an equity investment, like real estate, that I could pass on to my heirs. Since I left that day, I have learned that this is nowhere near the truth. When I returned home, I began to learn about all of the lies that I had been told. Had they told me the correct cancellation period, I would have cancelled immediately, and I would not be in this situation. Instead, I have spent considerable time trying to utilize this as I felt that there was no way out. I have tried contacting Wyndham, but they will not help me. They are truly terrible.

When Club Wyndham offered us a gift card and lunch in exchange for our time at a sales presentation, we decided to accept. This was not 90-minutes as they told us, it was over half the day of the most intense bullying that I have ever experienced! They continuously told us that this was an investment that we could pass on to our children and that we “deserved” this and had earned the right to travel after raising our family. Yet, somehow, they neglected to mention any of the negatives of timeshare ownership. We were never told that reservations are very hard to get at these properties, that the maintenance fees would continue to increase year after year, or that there was a legal cancellation period for this purchase. Every time we asked a question, we were deflected. Why would they not answer our questions instead of shoving this down our throats? We feel like they took advantage of us due to our age and we cannot believe that a reputable company would allow this

In March of 2018 I was on a trip when I was approached by a Wyndham rep in the lobby of the hotel.  They offered the opportunity to attend a sales presentation over breakfast, which I accepted.  At this presentation, I was told the benefits of being owners with Wyndham.  The sales staff told me that I would be buying real estate that would increase in value and be a good investment.  They pressured me for hours into making a purchase; only showing me what the monthly payment would be.  The maintenance fees or actual cost of the purchase was never shown to me in detail.  Imagine my surprise when I learned of how much this would cost me long term!  Now, I can no longer travel or use this at all and do not foresee a time when I would feel comfortable doing so again.   It is ridiculous to me that such a large company would misrepresent people in such a way and be unwilling to help clients in these situations.

Last June I was in Las Vegas celebrating my partners birthday when we were approached by a WorldMark representative and offered several gifts if we were to attend a presentation. Since we were told that there was no obligation to purchase and it would only take 90 minutes, we agreed to attend. At this presentation, we were pressured for hours by the sales staff into making a purchase. No matter how many times we told them that we were not interested, they continued to push different offers at us instead of allowing us to leave. We were led to believe that this was a real estate investment that we could pass down to our children, so we decided to give into one of their offers. We found out later that they not only ran both our credit reports without our consent, but they also opened a credit line in my name without my knowledge! What kind of legitimate company does this? We tried to call the sales staff we met with to cancel this within the period allowed by law, but they never returned our calls or answered the phone. Now we are stuck in this purchase with no end in sight!

Half a star at best, any hotel that franchises with Super 8 San Bernardino should be ashamed, I will never use this hotel, the pictures online are so doctored up that they seem pretty comfortable...think again, the shadiest place ever!!! Trying to get a refund is ridiculous, I stayed there one night on Dec 17, 2020 and still no refund as of 1/17/2021???