Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty reviews

819 approved reviews, newest moderated first

Briana R.
Aug 2, 2023
I've used both the Sonic Refresher and…
I've used both the Sonic Refresher and the Sonic Smooth and I LOVE them both so much! The Sonic Refresher is a great way to pamper your skin and the Sonic Smooth helps keep my skin fresh! There's something so satisfying about removing all the dead skin and baby hairs from your face.
Response from Michael Todd BeautyAug 3, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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Patricia Y.
Jul 28, 2023
I purchased their products back in…
I purchased their products back in March 2023, 125 days ago and decided it was not the products I wanted to use on my face and ultimately decided to return them unused. Received e-mail from customer service department that they only had a 30 day return policy. And, I thought that was for dissatisfied customers only. Now I’m out over $120 and nothing to show for it. Will not recommend them in the future and will never do business with them again. Their policies are too rigid especially since these were unopened products.
Response from Michael Todd BeautyJul 31, 2023
Hi Patricia, We are sorry to hear that you are unhappy with our return policy after 125 days. We are not aware of any retail store/brand to offer such a lengthy return policy. Our standard return policy is 30 days with a money back guarantee. We always like happy customers and our customer service team has offered you an exception to exchange your item to another product of equal or lesser value. Please let us how you would like to proceed.
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Jane
Jul 28, 2023
Have a Spa-like experience in the comfort of your home
I'm usually very skeptical when it comes to using facial tools at home, but MichaelToddbeauty's Sonic Refresher changed my perspective. This facial tool is so easy and completely painless to use. It addresses fine lines and wrinkles, perfect for pores extraction with an inbuilt mister to keep you refreshed and hydrated. Isn't that amazing? Just make sure to stroke gently and follow instructions, and then you are ready for a professional facial in the comfort of your home. It's such a great tool, I highly recommend it.
Response from Michael Todd BeautyAug 1, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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Marcie
Jul 27, 2023
Scam!
Absolutely horrible company. I ordered a Sonic Brush and it was defective. They say they have a 30 back return money back guarantee. They refused to send me a label and want to send you a replacement. I do not want a replacement. I called bank and put a claim in. This is basically fraud. I would NEVER buy anything from them again.
Response from Michael Todd BeautyJul 31, 2023
Hi Marcie, Your item was purchased via a deeply discounted price from Good Morning America offering 50% off. With this sales price, there is a different return policy than if you purchased via our website or buying at one of our trusted retailers like ULTA Beauty. The GMA sale return policy that was presented at the time of purchase stated that returns were allowed within 30 days of purchase. Returns that adhere to GMA return policy will be refunded the purchase price; however, customers are responsible for return shipping, and we suggest returning via trackable common carrier. Should you like to continue and receive a refund, please ship your item back to our offices and we process your refund. If you would prefer a replacement; we would be more than happy to send one out and we will cover the postage to ship this to you. Michael Todd Beauty has the lowest defect rate in the beauty device industry and occasionally we do have a defective product. We look forward to hearing back from you.
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Serena R.
Jul 27, 2023
Good results
I first got the sonic skim and really liked how it lifts and tightens the skin. So I decided to get more tools from them. I got the sonic eraser pro and sonic smooth. I’ve been happy with everything. They’re easy to use and great results!
Response from Michael Todd BeautyAug 1, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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Ceci
Jul 26, 2023
The Sonicsmooth is a game changer for your skincare routine!
I began using the Sonicsmooth dermaplaning device a few weeks ago and have already noticed a huge difference in my skin. The Sonicsmooth helps to exfoliate and remove peach fuzz leaving my skin glowing and smooth. I have tried other dermaplaning devices, and this is by far THE BEST!
Response from Michael Todd BeautyAug 1, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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Casey M.
Jul 25, 2023
Michael Todd Beauty is the best of the best!
I absolutely loved my experience with Michael Todd Beauty! Their product did not disappoint and was such high quality. Their service is also top notch and the product arrived extremely fast. I’ve used both the Sonic Eraser Pro and the Sonic Refresher and I love both.
Response from Michael Todd BeautyAug 1, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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Rebecca S.
Jul 25, 2023
Michael Todd Beauty never disappoints
Michael Todd Beauty never disappoints! I am a huge fan of all their tools and their new skincare line. Micheal Todd beauty is ever-evolving and helping me take care of my skin from head to toe! I love that I am saving money too. Michale Todd Beauty has a wonderful customer service and as I said, they never disappoint.
Response from Michael Todd BeautyAug 1, 2023
We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand.
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