Michael Todd BeautyReviews of michaeltoddbeauty.com

I had a health issue and unfortunately missed the deadline for return of the product I bought. Because of my health issue I unfortunately could not continue to use the product. My customer service agent was so helpful and thoughtful and was empathetic to my needs. We came to a wonderful conclusion, and I would recommend anyone to try their products. I hope to be able to use them down the road.

Excellent customer service! Would definitely purchase from them again!

I really wanted to like this product but it just did not give the results I was looking for. Perhaps because I already do exfoliation and microplanning and this just wasn't enough to show a difference? If you haven't done any of this yourself at home or at all I think this product would be amazing. The tool itself is easy to use, well designed and sleek. Directions were helpful and clear. It just didn't give my skin the boost I was looking for. Exceptional customer service however. This company knows how to treat customers right. Well done for customer experience! Sorry it didn't work out for me.

Order and processing time were excellent as well as presentation of package. Detailed instructions are included and although very good they could be more detailed with graphics. The hand size device is shaped nicely, comfortable for use, and for travel in purse. The quality seems good, as I choose this brand name over a less expense amazon product due to wanting a quality item. I have not tried another item similar to this so I really have nothing to compare it to other than a recommendation. The device was highly recommended by a friend who has had great results. I on the other hand have not had those same results with the removal of fine facial hair. It could be my hair is very fine and the device does not eliminate them. Of course, I stretched my skin and went over the same area several times but did not get the smooth results I was hoping for. The Customer Service is good for today's standards; but that does not mean they are great. My reason for saying this is due to the automation of their Customer Service and lack of personal contact with someone. The care and response time were good, but the telephone number given will only connect you to a voicemail that is full, and does not accept messages. So, I was unable to talk with anyone from this company. This is unfortunate as I think (hope; give the benefit of doubt) they are trying to be a good company.

I love this device it works so well and removes the fuzz I have on my face very nicely. It’s painless and very easy to use . My face feels so smooth after using it.

High Quality product! I love it !!

Awesome customer service and even better products. I received email updates about my order and it arrived in a few days. I’ve been a customer for many years and never had an issue. Great company.

Extremely prompt reply to my request. Very happy with the results of my experience.