Michael Todd BeautyReviews of michaeltoddbeauty.com

I’m very happy with the customer service from Michael Todd Beauty and the Sonicsmooth Pro! My charger stopped working, so I emailed the company and received a response right away. They immediately resolved the issue by sending me a whole new product replacement. I just received it, put it on the charger, and everything works perfectly. It’s refreshing to deal with a company that truly stands behind their products and cares about their customers. I would highly recommend this company and product to anyone. Excellent customer service and a great experience overall. I’m a very happy customer!

Dermaplane device has metal pieces that come loose and will cut your face. Will be returning.

I was planning on getting Sonic Smoothie Pro plus….. but when I saw the awesome sale I could not help myself and ended up with soniclear and sonic sculpt! Also I purchased the facial oil and it came with 20 razor refills and and extra brush head to work the serum in- as well as awesome obsidian globes that can go in the freezer . All of that was less than 300 dollars. Impressive!!!!!

I reached out regarding the charging component that was inoperable and from day 1, the customer service I received was excellent. All responses were prompt and I received real responses to my emails. Thank you so much and I look forward to supporting this great company.

I loved the results my Sonicsmooth provided. Unfortunately after several months it stopped accepting a charge. I emailed customer support. They responded promptly. And, replaced the unit without a moment's hesitation!

My package was lost in the mail… customer service was amazing and fast!! Immediately shipped product again! 5/5 love product also. Would 100% recommend!!

I am on my second Michael Todd dermaplaning device. I am consistent with using it and repurchase a new set of blades each time I run out. I enjoy the tool and appreciate its skin smoothing benefits. Yesterday, my device stopped working and won’t accept a charge. I reached out to customer service and the agent I spoke with over the phone was kind and helpful. I look forward to using my new MT device and will continue to purchase the proper blades for it. Thank you again!

The Sonicsmooth Pro+ was a wonderful product that took care of all that peach fuzz. Just as good has been the customer service! I lost my charging station and contacted them about getting a new one. They responded the next day with a link that took me right to the item. I bought it, all was well, until I went to use the new charger. Somehow I ordered the wrong charging station. I contacted them again and they are mailing me a new one! Quick responses and a favorable outcome make me a happy user of Michael Todd Beauty!