Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty reviews

819 approved reviews, newest moderated first

Mishellys S.
Jul 30, 2025
Esta máquina está perfecta para el…
Esta máquina está perfecta para el cuidado de la piel, yo usado una maquinita toda fea pero me encontré con esta belleza y me ha tenido la piel perfectamente como un bebé es súper suave, muy rápida, la calidad es espectacular, me encanta el color muy femenino y sobre todo el precio se ajusta perfecto
Response from Michael Todd BeautyJul 31, 2025
We’re absolutely thrilled to hear this! 💜 It means so much to us that Sonicsmooth has made such a difference in your skincare routine. That baby-soft skin is exactly the result we aim for—so glad you’re loving it! ✨ Thank you for your kind words and for trusting us.
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Anna K.
Jul 30, 2025
The Sonicsmooth has been a regular part…
The Sonicsmooth has been a regular part of my skincare routine for over a year and I LOVE it! I bought one for my daughter, who also loves it, but unfortunately it stopped working. I reached out to customer care and they quickly responded about replacing the unit. I read that the customer care is very good but I tend to hesitate to believe it until I experience it myself! Very communicative and the issue is resolved. It feels even better to support a company that cares about the customers that purchase their products!
Response from Michael Todd BeautyJul 31, 2025
We are absolutely thrilled to read this! 💜 Thank you so much for being a loyal part of the Sonicsmooth family and for sharing your experience—not just with the product, but with our customer care team as well. We always strive to go above and beyond, and it truly means the world to hear that you felt supported and taken care of. Your kind words and continued trust in us (and gifting one to your daughter!) mean everything.
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DENISE B.
Jul 30, 2025
Disappointing – Doesn’t Work as Promised
I had high hopes for the Sonicsmooth Pro+ 2-in-1 Facial Exfoliation & Peach Fuzz Hair Removal System, but unfortunately, it did absolutely nothing for my skin. Despite its claims to exfoliate away dullness, peach fuzz, and buildup to reveal a youthful glow in just minutes, I saw no noticeable difference at all. It didn’t remove hair or improve the texture of my skin, and it felt like a complete waste of money. Very disappointing.
Response from Michael Todd BeautyJul 30, 2025
We’re really sorry to hear the Sonicsmooth Pro+ didn’t meet your expectations. That’s definitely not the experience we want anyone to have. We'd love to make this right and help you get the best results possible—it’s possible the device wasn’t functioning properly or the tip may not have been fully clicked into place, which can affect performance. If you're open to it, we’d be happy to send a replacement or connect you with one of our estheticians for personalized guidance. Please feel free to reach out—we truly want every customer to have a five-star experience with our products. 💜
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JN
Jul 29, 2025
My new device wasn't charging and…
My new device wasn't charging and customer service was wonderful and sent a new one out right away.
Response from Michael Todd BeautyJul 30, 2025
We’re so sorry your device wasn’t charging, but thrilled to hear our team was able to take care of it right away. Thank you for your kind words—your support means the world to us! 💜 Let us know if you need anything else!
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CD
Jul 29, 2025
Incredible Customer Service
I had an incident with a neighbor taking my package and many other packages from 9thers because they had an illness that affected the mind. Family members found the package and returned it. During all this Tamara was incredibly kind, courteous and helpful. It makes a huge difference when the company has incredible customer service! Thank you for everything! What a wonderful product but more importantly what incredible people and service!!!
Response from Michael Todd BeautyJul 30, 2025
Thank you so much for taking the time to share your experience—we’re so sorry to hear about the situation with your package but are truly relieved it was safely returned. We're beyond grateful to hear that Tamara was able to support you through it all. Your kind words mean the world to us, and we’re thrilled that you’re loving the product, too!
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Mardi M.
Jul 28, 2025
Great Customer Service!
I had some questions/issue with my derma plane and contacted Michael Todd Beauty online. I am impressed how Customer Service answered my questions and solved my issue promptly!
Response from Michael Todd BeautyJul 29, 2025
Thank you so much for your kind words! 💜 We’re so happy our customer service team could help and get everything resolved quickly. It means a lot to know you felt supported—we always want to make sure you have the best experience with your Sonicsmooth!
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theresa B.
Jul 25, 2025
I like the sonic pro and how it got rid…
I like the sonic pro and how it got rid of the peach fuzz! I was always afraid it would grow back in darker, but I took the chance and it did NOT grow back darker! My skin seems much smoother now!
Response from Michael Todd BeautyJul 29, 2025
Yay—we’re so glad you took the leap and gave it a try! 💜 It’s such a common fear, but we’re thrilled to hear your experience was smooth (literally!) and that the peach fuzz stayed gone without growing back darker. ✨
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Corinne H.
Jul 24, 2025
Reached out to the customer team on an…
Reached out to the customer team on an issue, they responded the very next day. They offered a real solution that I was happy with ,since I love how my skin feels after using the sonic-smooth +. Thank you for getting the issue resolved and I look forward to receiving my item!
Response from Michael Todd BeautyJul 29, 2025
We’re so glad we could get things sorted quickly for you! 💜 It’s amazing to hear how much you’re loving the results from your Sonicsmooth Pro+—that smooth-skin glow is everything! ✨ Thank you for your patience and positivity—we can’t wait for your item to arrive so you can get back to enjoying it.
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