MiaDonnaReviews of miadonna.com

My husband bought me a gorgeous ring from MiaDonna for our engagement. The quality is superb and would love to make it as our family heirloom. However, the center-stone started to loosened up over time. I reached out to someone, and Hannah, was very helpful and quick to respond. From start to finish, she assisted and kept me updated. Thank you Hannah and MiaDonna.

Loved the at home try on program!

I had a fast-approaching deadline for my ring and the Miadonna team was very helpful and responsive. The ring arrived just in time! The team was also very fast to resize the ring. I expected it to take a week but they did it in about an hour.

Overall the service is great. Not only this time but in previous ones. This time I just experienced a 3 different people service due to several reasons such us one person quitting, other was not working some days so I end up talking and expressing my needs and urgency from overseas with 3 different people. Still, all of them were very nice and helped me. In addition, they promise to send me an additional box (one ring per box) but it didn't happen. Both rings were sent after getting fixed and cleaned inside the same box. At least this one was new as I requested.

Fantastic service, great quality! I bought an engagement ring. It came within the expected window and looked just as beautiful as I had hoped. It was just a little too loose so I arranged for resizing. Communication was great throughout the process of ordering, shipping, resizing, and shipping again. Would absolutely order again, and am considering doing so for a matching wedding band.

Update 5/30: The product arrived and was very high quality imo. It was weighty (as platinum is) and the gem was beautiful. With the product in hand I can say I am satisfied! Also, I was finally contacted by Miadona and informed that after an investigation, it was found that my email asking about the 5% discount (offered to me FOR my first order, AFTER my first order) was received by an employee who closed it out and is no longer with the company. It was apologetic and had the elements of communication I was looking for initially). I was issued a 5% refund and I can say that I would do business with them again. Mistakes happen. My biggest frustration was the feeling of being "ignored" as a customer who had just spent a chunk of money. Thank you to MiaDonna for looking into and resolving this for me :) Original Review prior to update: I'd be happy to revisit this review as I have not gotten the product yet but when the email came in to review I felt I needed to say that after I ordered and spent over 1500 dollars, a pop up came up saying to "order now and get 5% off your first order"... It was too late so I emailed the company... No response... Got other emails from them talking about the ethics behind their jewelry (one of the reasons I used them) etc... but no response to my complaint about the system making that offer FOR my "first order" after my "first order". In times like these, every bit of savings is important and it's left me frustrated and unsatisfied.

I got my fiance her ring from here. At first, it was because the prices were so comparatively good, but when I learned a bit more about the business, I found that I actually cared about their mission. I was happy to get my own wedding ring from them as well. The staff are incredibly helpful and kind and due to our experiences, my fiance and I have determined never to buy from another jeweler again.

MiaDonna is one of our favorite companies to shop from. We’ve gotten our engagement ring and our wedding band from them. Each time the company has been fast, friendly & the rings are beautiful.