Miaplaza, Inc.Reviews of miacademy.co

I signed up with them under the impression it was free. Then they charged my account for a year with zero notification of the price change. I used the service for a few months with zero notification of being charged or that it costed money. Then noticed a year later they were charging me. They found no pity and we're not helpful at all. Saying oh sorry you are out of luck and didn't refund me but one month!!! Very disappointed and unsatisfied. I definitely do not recommend! It wasn't even worth it if it was free!!! Don't know waste your money!!!

The company was extremely helpful and quickly assisted me with my inquiry.

So willing to help with payment problems or work with us when we can’t make a payment right away!

Mia Prep and Always Ice Cream are a blessing for our girls.We are so grateful we found such an amazing online and fun alternative.

They went above and beyond. Customer service is great, and the program is wonderful.

Representative was kind and quick to respond.

My experience was great because I got a lot of help from them!

- Update: The company reached out and even conducted a zoom meeting with me to discuss this issue. I'm very impressed by the level of customer commitment demonstrated here. I look forward to moving forward with miacademy in the future. We switched from powerhomeschool to using Mia this year. I did a lot of research and asked many people before switching. For the most part I'm pleased with the curriculum; however, I feel they don't have a professional business model when it comes to their updates. They often make updates to the curriculum/plan and lessons without informing the parents. I have been told two different things by customer service on this subject. One was to check the newsletter for upcoming updates (which I've started doing), and the second was they often update curriculum without informing us. As a parent/veteren homeschooler/former public school teacher I find this very unprofessional behavior. It would be one thing if this only applied to added material, but it also applies, (and this is my primary complaint) to removing content. My son's World Geography course has had several lessons removed, shortening the overall course from what I was promised at the start of the school year (two months ago). For a company that touts parent customizability and flexibility as one of its tennets, to make constant changes without the parents knowledge actually takes away those very features. I feel like I have to constantly babysit my son's schedule to see if anything has changed/ been removed to their arcade. I would happily rate them five stars if not for this issue.