Miaplaza, Inc.Reviews of miacademy.co

Response from Miaplaza, Inc.Sep 8, 2026

We're sorry to hear about the technical difficulties you've been experiencing during your trial. We completely understand how frustrating it can be when you're trying to get lessons done and the site isn't cooperating, especially when you're still deciding if the program is the right fit for your family. Please don't hesitate to reach out to us at [email protected], we'd love to help troubleshoot any issues you're running into and would be happy to discuss any discount options that may be available for your family as well!

Response from Miaplaza, Inc.Jun 29, 2026

We're sorry to hear this was your experience. Like most subscription-based platforms, our billing terms and recurring charges are outlined at sign-up, but we do genuinely value your feedback and are always looking for ways to make that information clearer for families. If you'd like to discuss your account further, our support team is happy to help at [email protected].

Response from Miaplaza, Inc.Mar 23, 2026

Hi, Niki! Thank you for being part of the Miacademy community for the past two years. It truly means a lot that you’ve recommended us to other families, and we appreciate you sharing your honest feedback. We understand that frequent updates can feel frustrating, and we’ll keep your experience in mind as we continue improving the platform. We also hear your concerns regarding the Texas program. Participation is completely optional, and the state does not influence our curriculum or its content in any way. Our goal remains to provide a high-quality, independent learning experience while also making Miacademy more accessible to families who may benefit from additional support. Thank you again for your thoughtful feedback. We truly value your perspective!

Response from Miaplaza, Inc.Sep 25, 2025

Thank you for your feedback. We’re sorry to hear the sign-up process felt cumbersome. We want families to have a smooth start, and your input helps us improve that experience. Please know our team is always here to help with setup or questions along the way!

Response from Miaplaza, Inc.Sep 23, 2025

Thank you for your feedback! Our Bible Study course is designed to guide students in using their own Bible to look up passages and practice scripture memory, which is why some lessons may feel more like questions than a story. To support this, we provide a detailed reference PDF that summarizes each book of the Bible and helps students engage in personal study alongside the online practice. We appreciate your input and will continue working to make the course as clear and engaging as possible!

Response from Miaplaza, Inc.Aug 1, 2025

Hi there! Thank you so much for taking the time to share your experience. We’re genuinely sorry to hear how the lack of available workbooks or full-course PDFs has impacted you, especially after all the effort you’ve put into preparing your microschool community to transition to Miacademy. Our team followed up with you directly to offer some further information and possible solutions, so we hope to hear back from you soon! The PDF workbooks are an optional alternative to the printable PDFs, which are available for download within the parent account. Our team has been working hard to get the workbooks for our courses completed and published, but since this is a fairly new endeavor for us, we do anticipate it taking some time for all of the workbooks to become available. We truly apologize for any frustration this has caused and want you to know that your feedback means a lot to us. We’re sharing your concerns with the rest of our team for their consideration, as we are committed to improving our curriculum and customer experience based on the feedback we receive. Thank you again!

Response from Miaplaza, Inc.May 30, 2025

Thank you for sharing your feedback, Jamie. We're so sorry to hear that the lesson practices and quizzes have been overwhelming and frustrating for your child! We have a few different customization options that may help improve the experience for both you and your child. Our team would love to help you find what works best! Please feel free to reach out to our customer service team directly by email at [email protected] or through the live chat in the parent account. An agent would be happy to walk you through what can be done to adjust the program to your child's needs! We're here to help every step of the way. ❤️

Response from Miaplaza, Inc.May 16, 2025

Thank you for sharing your honest feedback, Brittany. We’re sorry to hear that Miacademy hasn’t met your expectations. We understand that every learner has unique needs, especially at that stage, and we appreciate you giving our program a try! We would love to talk through some suggestions, like utilizing our PDFs or assigning across grade levels to meet your child where he is, if you'd like to reach out to our customer service team. Either way, your insights help us improve, and we wish you and your son the very best moving forward!