Metro BankReviews of metrobankpc.com

Worst bank ever , was ok when first opened!! Got people in on this great bank times 7days a week print a new card there a then all stopped!!! No staff to help what so ever poor customer service

The head office complaints is awful so much favouritsm they think after doing security and then blocking account and putting it to fraud is ok to do when it is there customer service advisors fault. They think defaming someone name and character is good and they say it is not intention when it was as the account was blocked and put to fraud not becuase of the customer because of the the advisor not listening!!!!! They do not take defamtion seriously at all on protectered characteristics, Tehy dont care if your disabled absolutely awful service and they insult with low compensation after losing my 10k out of order

One star just for the air conditioning. Anyone running a business should stay well clear of this useless bank. Their service has nosedived. They have no understanding of the realities of running a business and are unable to make small adjustments.

Service has deteriorated. Branch opening hours significantly reduced. Overseas debit card fees introduced. Coin sorter withdrawn. Direct debit slow to set up. Poor response to formal complaints. Not much left to recommend them.

Worst bank fraud done on account while abroad after they blocked my account . 4 months later was informed that it was my fault and that money cannot be returned

Worst bank I have ever been with. They block your account. They demand that you send back statements from other accounts if you transfer money onto their savings. Demand wage slips. When they block your account for no reason, you can't speak to the fraud team to unblock it, they just demand wage slips and bank statements to be sent. Everything has to be done by email If you just have a savings account you have to call them everytime you want to make a payment to a new person and you can only change it 3 times in one month. Its just a nightmare bank. I have closed my account with them as its too stressful to do basic banking with them.

Today we visited Metro bank At the Nugent centre Orpington we spent an Hour there sorting out some business We Had the Great pleasure of being looked after by a very nice young man called( OCEAN ) we found him to be Very knowledgeable and extremely professional he told me & my Wife he had only been at this Branch for 9 Month's he has a great Rapport with customers Thank you OCEAN for all your Help You will definitely go far in the Banking Fraternity thank you from Ann Kevin

I visited the Fulham Broadway branch of MetroBank and called multiple times to complete the necessary paperwork and provide all required signatures. However, despite our efforts, the transfer has been rejected four times. Today, during my latest visit to Metro Bank, I was informed that the bank has yet to fulfill its responsibilities, resulting in further delays. As a customer, I find it disappointing that the process has been slow, especially considering the importance of timely financial transactions. after 2 months still no solution!!!