Metro Bank is listed under Banking & Money in Birmingham, Alabama.
Metro Bank (metrobankpc.com) has 269 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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AK
Some complaints of account closure, please read the fine print. Agreement papers. Before submitting a bad review, please be sure to read and understand all conditions of your account. A bank will not close your account with malicious intent, there is a reason. If you do not use your account properly, it may risk closure.
L X.
Was served by a young girl named Brionni in Manchester city center branch with very patient and helpful . Best received as a customer ever .
Warren J.
Spoke to a pig rude women. Avoid this bank they can’t even deal with blocked cards! Pathetic! Stop putting the phone down on customers you pig!
Jeremias C.
It’s a proper person to person customer service, I really feel like supported by the Bank, no other banco give a so nice service in store like them. Highly recommend
Melanie
Excellent from start to finish. Huge shout out to Joshua, the gentleman that helped me, nothing was to much trouble.
Artist
Metro bank is a terrible restrictive bank. I have only used my card to send payments to my mum and buy crypto like Bitcoin. I was sent Mail saying “your account is being shut down” with no reason. This implies metro bank is not friendly towards crypto users, and would prefer to decide for you where you should spend your money. I’m absolutely disgusted with this bank, RBS is much more Bitcoin friendly by the way.
Stefania P.
Absolutely horrible service. Went in 4 times, they kept telling us we needed further information then wanted you to wait hours. Wasted a ton of time, finally had enough and walked out!
Dis- illusioned C.
Worse bank I have ever had the misfortune to deal with. Customer service is non existent and having to constantly chase and consistently coming across a brick wall. The bank does not meet its own standards and obligations. This has caused my family and I untold stress. Currently referring to financial ombudsman as they are effectively refusing to engage with us and blocking access to my mother's money.
