Metro BankReviews of metrobankpc.com

Unnecessary delays caused by the worst customer (dis)service experience ever. Shoddy, shoddy, shoddy...

I was scammed by an online merchant imitating official government website. I didn’t receive anything but a fake passenger locator form with wrong name hours after my flight. I raised concerns with the customer services as I thought it was a genuine government website and they stated they need bank details to verify my ID but no charge was declared. Many passengers fell victim and issued successful chargeback with their banks. Not Metro Bank which took the side of online fraudsters. Needless to say the website doesn’t even exist as it has been removed by Greek authorities. I received a letter from Lauren Tipping from Metro Bank “respectfully suggesting” me to go to the merchant direct. This despite several unanswered emails which they have on record but haven’t read. I’ve tried to call Metro bank and was transferred from one clueless adviser to another for over 1 hour and 20 minutes. Total shambles. Regardless of the outcome I’m going to close my account with them. This is no longer serious bank with competent staff.

I’ve waited 3 weeks for a return email and/or call regarding money which was stolen from my account. No response. I’m effectively being told to write off a big percentage of the money which was stolen. Stolen through Metro’s highly questionable security measures.

Very bad banking . Always locks you out if you spend too much . Happen to me on a night out . And they could not help because I have to go to the store . LoL . In a casino and night over because of metro . Customer service is poor . Always have to go in the store to do stuff . Just a very bad bank in my opinion

What wast of time happy they never signed me up crap spend alot time on there site trying to sign up crap service

metrobankpc.com is a bank called Metro Bank in the USA. Most of the comments here have mistaken it for Metro Bank in the UK, whose address is metrobankonline.co.uk.

Terrible customer service my father in law has been trying to transfer his ISA to another bank and Metro will not release his funds

This bank is the worst bank I have ever encountered, they constantly lose your money, when faster payments are sent to the account they go missing for between 12 hours and 10 days... YES THATS 10 DAYS YOUR WAGES COULD BE MISSING!!!!!!! When you ring up in distress and need help the phone is answered by children who have no clue about anything.. Stay away from these incompetent fools the bank is not fit for purpose..