Metro BankReviews of metrobankpc.com

I went in the branch today in Cardiff city centre I spoke to a gentleman I was with my partner at the time He just recently received his status of the UK and automatically assume that he could not speak English as I was helping him translate as the guy was using big words then the guy went on further to say that they do not open Account for people that could not speak English or understand English Personally I think that is discrimination as we are United Kingdom there’s people that speaks Welsh people that speaks Scottish Nevertheless there is people also that can be able to translate and then when I confronted the guy about it he was like well the only time that we can do that is if one of us can speak the language and will be able to translate it that he went on to say that they are not discriminatory which I reckon they he was being very sarcastic about it which I felt very insulted so I think that there should be When is on this matter as this people that are getting leave to remain in the UK as they are in danger in the country and we are choosing to not help them make their life easier Personally I think this is discrimination and should be looked into

Went to open an account today at metro bank hounslow branch, i was welcomed so openly. The staffs were friendly and I had the opportunity to deal with Miss Ruchira, who I must tell you is an absolute gem. She is a lovely lady. She made all my process hassle free, she opened my mobile banking and helped me so clearly with that. This has been a great experience for me. Absolutely recommending my friends to use this bank, great customer service guys!

Have had an account with them since 2013 and never had a problem. Branch staff are always friendly and helpful. Customer service is also great.

Exceptional friendly service. Also open on a Sunday too.

I phoned this mickey mouse bank to report a what's app scammer who gave all his bank details and name trying to fool people into paying large amounts of money into their account. After speaking to customer no service and giving them all relevant information I was told to inform my bank even though my bank was not involved in any way shape or form and then they could start a review of the account after they received information from them. I told them I will be taking this further and I am not sure whether members of staff could be involved in the scam. Why else would they not block the guys account.

i don't understand these 1* reviews as whenever i have used the bank i have had an outstanding experience

By far the worst app I have ever used . Works maybe 10% of the time . Cant pay my lads wages on time . Bad for business .

Absolute perfect customer service! I had to upgrade my account this evening in the Basildon branch and was lucky enough to have been met by David......who had opened my original cash account 3 months earlier.... he remembered me and our previous conversations and couldn’t have been more helpful, After upgrading my account David set up my online banking and showed me in a clear and precise way how to use the app. I don’t usually write reviews but this young man is a absolute credit.....possible ceo in the future?🤔