Metro Bank is listed under Banking & Money in Birmingham, Alabama.
Metro Bank (metrobankpc.com) has 269 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Olu
Afternoon going back and forth in one day for about three times because of the long waiting time, am currently waiting for about 40mins with no one available to attend to me. First they don't book appointment, again when you go too early, they tell you their representative haven't arrived. Yes they have nice attractive,spacious environment but unfortunately they are NOT EFFECTIVE. The services is terrible. How I wish I have an alternative at this point.
CAR BROCHURE T.
Metro bank Leicester branch has Very bad customer service, staff don't know how to deal with customers in a proper manner, never experienced this type of attitude from staff in any other bank that I bank with, I was going to open a business account with you guys but thank God I went with Natwest.
Adam W.
Bank staff pleasant and helpful, but..... The rest of the corporation is useless and cannot resolve issues. The major issue is your account will not link to any accounting software even the one they are promoting. Two visits to branch to resolve the problem, a week of back and forth with accountants, you cannot share the downloaded files with accountants, you have to scan everything back in. A total waste of time. Go to a proper bank that won't be fustrated and dissappointed with, I'm closing my account because they cannot get there act together.
Dean K.
Counter staff very helpful. Long wait to speak to adviser to see staff sitting around. Not a great long
M F.
One of the worse bank my advice do not open with them I’m switching by business account.
Mr S.
Absolutely useless bank. Especially Southall branch. Cant put in money or take out. Get tge third degree just putting in £5k. Waste of time. Southall branch manager is extremely rude. She is ignorant of her own rules.
Lioudmila
This is regarding Farhan Ali who works in Croydon branch of Metro bank. He provided excellent professional services to me on 06/03/2022 in Croydon branch. It took nearly 4 hours to unblock my cards and to make sure that my internet banking was working properly again. Ali was polite patient and very helpful. I wish that other members of Metro bank were like him.
Mehran C.
App doesn't work most of the time
