Founded in 1979, Merry Maids is the largest home cleaning franchise network in the world, providing customized residential cleaning services through more than 900 franchise corporate-owned locations in the United States and 1,400 franchises worldwide, including 65 in Canada. Merry Maids is a part of the ServiceMaster Family of Brands, which serves more than 10.5 million customers in the United States, Canada, and in 38 countries around the world and includes seven market-leading companies that provide a wide range of related home services. For more information on residential cleaning, visit the Merry Maids Web site at www.MerryMaids.com or call 1-866-212-5846.
Merry Maids (merrymaids.com) has 75 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
merrymaids.com
Website
merrymaids.com
Category
Furniture Stores
Location
Memphis, Tennessee
Listed on Five Star Index
2026
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Most recent review: June 2026.
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Caitlin and Lisa did a great job helping with a moving house clean. House is sparkling ready for the next people.
Great service, efficient cleaning to a high standard and really friendly. Everything from booking in to the actual clean has been really professional and easy. Would recommend.
DB
Dan B.
Diana did an outstanding job on Wed
Diana did an outstanding job on Wed. my home has never been so clean!
SR
Sally R.
Applied Geology
Cheryl cleans our offices 3 days a week she is an excellent cleaner and a very pleasant lady. I would definitely recommend her she does a fantastic job.
LH
Lucy H.
Terrible Cleaning Service I would give 0 stars if I could!!
I am extremely disappointed with the so-called "professional" cleaning service from Merry Maids. The quality of work was absolutely unacceptable. They failed to clean the baseboards, floors, door frames, window sills, cabinets, and even the restroom. Everything was left just as dirty as before, if not worse.
To make matters worse, they attempted to clean an 1,800 sq. ft. home with nothing more than two dusters, a single box of Arm & Hammer fresh scent carpet powder, one magic eraser, and a bottle of window cleaner. How can a company that claims to be a professional cleaning service think that’s enough to do a thorough job? The answer is—they didn’t even try.
On top of that, they had the audacity to leave a black trash bag sitting at the front door—showing zero respect for new homeowners. That level of carelessness speaks volumes about their professionalism.
When I complained, they offered to come back and clean what they should have done right the first time. I declined because if this is their idea of a “professional standard” clean, I can’t imagine what any other cleaning from them would look like.
Do not waste your hard-earned money on this company—you will be disappointed. I expected a deep, professional, clean, and instead, I received an overpriced, half-hearted attempt at tidying up. Merry Maids should be ashamed of themselves for charging customers for a service they clearly have no intention of delivering. Save your money and hire someone who actually cares about doing the job right.
JH
Jennifer H.
Merry Maids of Stafford…
I have Penny of Merry Maids of Stafford on a monthly basis and I find her trustworthy, hardworking and thorough. I would give her a 10 star review if it was possible. Jenny of Eccleshall.
LU
Lucy
Merry Maids Stafford. After an initial deep clean I now have…
After an initial deep clean I now have Penny and Ang on a monthly basis. They get on while I'm working and do a good job leaving me just to a daily tidy round
FG
Fiona G.
We have had Merry Maids to clean our…
We have had Merry Maids to clean our house for over a decade now but PENNY AND ANGELA who we have at the moment are a great team and work very hard to give our house the best clean possible !
They’re pleasant ,friendly and polite and our home gets treated like a palace!
MM
MadScar M.
Don’t waste your money - they don’t do wage you pay for
Paid $300 for 2 people for 3 hours. Arrived home to find only 2 people there - supposedly 1 had just left, which I find hard to believe. The house started clean, as it was a move-in deep cleaning I requested. I had specified exactly what “deep cleaning“ I needed.
When I saw the house in day light the next day, it was clear nothing had been done aside from the one bathroom they ran and did when I came in. Nothing I specified had even been touched. There was still dust bunnies and dirt on the floor. When the movers came the next day, we were slipping around bc the film on the floor had not been mopped.
After I sent photos to demonstrate my concerns, I was told they’d send someone back out. I told them it would be a bit because I had to unpack first (between FT work, 2 hours daily commute, and parenting). When I called back to schedule my redo, they said it had been too long so they’d only give me 1 hour.
If you want to just give away your money for no service, they can help with that. If you want your house cleaned, find a different company!!!