MerrellReviews of merrell.com

bonjour après avoir subit une fraude sur un site clos MERREL (la copie était parfaite mais site frauduleux) j'ai tenté une nouvelle commande en vérifiant scrupuleusement qu'il s'agissait bien du site MERREL officiel.... j'ai passé ma commande le 17/7 bien reçu l'accusé réception et après aucune nouvelle la commande ne bougeait pas j'ai essayé de joindre le site plusieurs essais infructueux personne ne répond... ce matin enfin j'ai pu joindre une personnes m'a commande est annulé plus de stock et on m'a parait il envoyé un mail jamais reçu. Site vraiment pas sérieux du tout

EDIT: I wanted to update this review because Moab did send me a refund. It took a lot of doing, but they did the right thing. These are still horrible shoes, however. I purchased a pair of Moab 2 WP hiking shoes, based on countless recommendations. What a huge mistake. After just a few uses, I assumed the blisters I was getting on my feet was just a product of needing to break the shoes in. What a mistake that was. These shoes became increasingly uncomfortable, worn out, after just 6 uses! The last straw was my last hiking trip. I got blisters so bad on my feet that I can barely walk. When I contacted Merrell they said it was a "fit" issue and they could only offer me a percentage off my next order with them. Next order??? I don't think that will happen. This is the same size shoe, and same fit as any other brand I've ever owned. This company is ethically bankrupt and will not stand behind its product. I'm out $127, but you don't have to be. Avoid this company at all costs. I'm going back to my much more affordable Sketchers, which were great for me on the trails.

The walking shoes which were purchased as a gift for me completely fell apart and sole came off after one hiking trip. Really disappointed

Über die Qualität der Schuhe kann ich leider nichts berichten, denn gleich vorneweg: bisher sind diese leider noch nicht bei mir angekommen. Die Bestellung hat noch ganz gut funktioniert und auch die Bestätigung lief in kürzester Zeit bei mir im Postfach auf. Eigentlich sollten die Schuhe dann ja nach 3-4 Tagen geliefert werden… leider nicht in meinem Fall. Der Service teilte mir nach Anfrage dann mit, dass die Schuhe angeblich bereits UPS ausgeliefert wurden… ich solle doch mal in der Nachbarschaft rumfragen (Lieferung wurde lt. Service von Merrell bzw. UPS bei „other“ abgegeben) Hab ich dann auch gemacht, allerdings ohne Erfolg. Diesen Umstand habe ich Merrell dann nochmals mitgeteilt - leider werde ich seither vom Service aber ignoriert. Ich werde nun wohl andere Wege gehen müssen um mein Geld zurückzubekommen… schade eigentlich… aber die Konkurrenz (Freiluftkind, Saguaro usw.) hat auch tolle Schuhe… Sollte sich noch was an dem Umstand ändern, ergänze ich das hier gerne - aber bei der Masse an schlechten Bewertungen mit ähnlichen Problemen bin ich eher skeptisch...

Purchased walking shoes 11 months ago and totally unwearable. Sole splitting from the toe down to heel. I have treated them correctly since purchase but made no difference. Won’t be buying again!!’

Contacted Merrell "customer support" after my shoes became very slippery on wet surfaces (eg roadways, footpaths, rock faces). Was sent an email by "Brad" that my shoes as hiking shoes were not suitable for hard surfaces so should only be worn where the surface "gives" and that he would tell sales staff to ensure hiking shoes buyers were properly warned of the issue. I assume he meant that if you start your hike from a made car park you should walk barefoot to the nearest mud patch or quicksand to put your shoes on, and remember to remove them if you come to any solid surface during your hike! So much for customer support providing actual support.

I feel bad that the quality of shoes have changed. The shoes my mom and my self love wearing are no longer in production. I ordered a new pair, the ENCORE MOC 4 and am disappointed at the material and fit. Feels like canvas vs the similar style few years back. I regret not storing a few of them. I tried on the old pair my mom has and compared with the new ones. What a difference! Old ones has good arch support where as the current order arch support sucks.

I bought my first pair of Merrells 3 years ago. They were predominantly leather with quality stitching and a Vibram sole. I got 2 years of rugged use out of them, albeit not wearing them every single day. I returned to Dick's Sporting Goods hoping to find the same pair or something comparable. What I found was shoes with single stitching and made predominantly out of Rawhide. Because the brand had served me so well I figured I would give them a go again anyway. After 4 months, again not wearing them every day, I developed a stress fracture in my left heel. The only other time this ever happened was wearing jungle boots in the army with a steel shank in the sole. After 6 months of use the shoes were basically falling apart. I'm sad and frustrated to see what was once a quality brand go this far downhill this quickly. No more for me. This time I bought a pair of Keens instead.