Merrell is an American footwear company founded by Clark Matis, Randy Merrell, and John Schweizer in 1981 as a maker of high-performance hiking boots.
Merrell (merrell.com) has 810 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Clothing & Underwear · Freeland, Michigan
Excellent
Clothing & Underwear · Brownstown, Michigan
Excellent
Clothing & Underwear · Grand Rapids, Michigan
Excellent
Clothing & Underwear · Oak Park, Michigan
Excellent
810 approved reviews, newest moderated first
Rose C.
Honestly, I am a pet sitting and dog walker and I am on my feet..I got a pair of Merrill as a gift and I will never go back to Nike, Sketchers or the like. You have support , comfort and style and well worth the $75 to $100 you pay..I am sold hands down ! Just sayin'
TwentyHxte
Chaussures de qualité, mais livraison pénible. Rien à dire sur les chaussures, mais par contre la livraion par UPS est INSUPPORTABLE. Je commande fin novembre, je reçois ma commande en janvier parce que UPS est incapable de lire une adresse visiblement, donc ils retournent mon colis vers MERRELL. Impossible de mettre à jour son adresse sur le site UPS, obligé d'appeler le service client MERRELL. Bref MERRELL s'il vous plait veuillez changer de fournisseur pour la livraison parce que c'est vraiment pas possible en 2023 d'avoir un service de livraison aussi catastrophique.
London L.
I guess it's my fault for not checking where Merrell deliver from-lessons learned-as others have said order through company here for best results. Delivery ok-shoes didn't fit and therefore had to be returned. Returns demand you have a printer to print out 5 pages!! Then have to attach three invoices to outside of box?? They don't even tell you where to return but checked label and its DPD
Duke N.
Bought a parka, it was too large, I exchanged it for a smaller size and recieved a used parka in return. I will no longer be giving them my business, they do not deserve it.
Chris L.
Placed order on 8 Jan. Have been awaiting tracking since, today checked website and it shows order canceled. No email or communication what so ever from company. They also still have my card charged for the amount.
Sandra Tracey W.
I bought Merrell shoes for the first time 14 months ago but havnt really worn them that much i.e you can see by the sole. I tended to wear my other boots that I have had for over 4 years (still going well). The canvas is cracking. The whole rim of the sole is coming off. I went into Blacks where I purchased them from and he absolutley agreed that this should not happen. It is clear by the underneath that they havnt been worn much. He then went on to say that Merrell only give a year guarantee and you would always need proof of purchase which I had not got. So it has probably cost me about £5.00 for the use of these shoes :(
Umar
Bought merrell boots for walks mainly. Not a heavy user compared to my other boots the merrell shoes just fell apart. They cost more than twice the price of my northwest frontier shoes . Will not be purchasing merrell product again. I have photos of the boots.
Scott
One of the boots I ordered has a manufacturing defect that is causing severe pain and bruising on my ankle, even after a short walk. I filed a warranty claim with Merrell and they refuse to help me. I've wasted my money, as I cannot wear the boots without injuring myself. Beware -- Merrell does not stand behind its products.